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I was on the 'bay looking for a decent OS mug and ran across item #280330772479. I saw the pictures, looked again, saw the Buy It Now proce and *almost* couldn't log in fast enough to make the purchase. Then in a fit of uncommon good sense I decided to read the fine print, and I'm glad I did.
What would you think if you saw the picture?
- Mark (S-4-C)
I was also a little short of breath when I saw that one at first. There are good deals if you're patient, but not that good. :p
That's for sure! The old adage "If it's too good to be true ..." certainly applies.Quote:
Originally Posted by Sandcounty
To the sellers' credit, the fine print is not all that fine, and I do think they are putting the product in an appealing context rather than trying to fool anybody. And it's always good to be reminded, we should always read the whole listing before bidding on anything. Still, I think in their place I'd do a little Photoshopping to blur the tempting goodies in the background a bit.
Rich
I agree they are clear in the description about the fact that they're only selling soap. However, I think they could save a bunch of paragraphs and the threats found within them by taking pictures of what they're actually selling rather than include those items with highly sought after pieces they are not selling. I can see both sides of it, but Ebay is active with those that search for items in which the value of the item is not known to the seller.
Is it crazy to think that someone may BIN thinking they bought a wonderedge and other gear for that price? I really don't think it is.
Although I don't believe the seller intends to mislead, I think the picture is misleading and would make me not want to buy the soap because of it.
Chris L
Hmm. Makes me wonder what else is not obvious at first (or second) glance.
Given the title of the listing, I don't think they are doing anything deceptive.
You are right as far as I am concerned -- in the long run I wouldn't be confused by it, but if you, like me, scan eBay listings by primarily looking at the thumbnails, as opposed to reading the titles, you could click on that one with a completely wrong idea of what it was. And before he put up his big red disclaimer (which came across as a little hostile) it might take a little time before you caught on.Quote:
Originally Posted by Utopian
Not so much deceptive as irritating.
He deliberately blitzed the auction title with keywords to attract people doing searches (and not just for shaving soap.) He accidentally mislead people by having a nice photo where his product is mixed with other items (ones mentioned in the auction title.) The auction includes a wall of text that is difficult to plough through.
His way of dealing with the predictable consequences is to shoot his mouth off about how stupid ebay buyers can be.
Then he says: "You will find us to be polite, courteous,concerned, and as helpful as we possibly can be; we expect the same treatment and respect in return." :rolleyes:
He isn't doing himself any favours TBH.
(Using Photoshop to blur relevant parts of the photo occurred to me too.)
I thought I had posted a link to the image in my original post, but my office connection blocks most images so I couldn't tell that it wasn't included. Hopefully this will show the image:
http://i4.photobucket.com/albums/y10...ving/Soaps.jpg
My original message wasn't meant to be a slam against the seller. Instead, it was meant to poke fun at myself for reacting to an auction image before actually reading the content of the auction itself.
Still, I agree that the seller's picture is somewhat, um, *distracting* to those of us that browse initially by images, and I'm sure that's why he posted the image in that way. If he posts images like that he should be prepared to hear words like "midleading" and "confusing", and I feel that the box text is a bit too defensive.
Lesson learned on my end. Glad I didn't pull the trigger before reading.
- Mark (S-4-C)
The ad is deceptive, and they know it… In all there other auctions with multiple items in the photo, everything is included in the sale. It seems the ad generates more traffic than any of there other ads, so they pretty much don’t care what you or anyone else thinks. And if you read between the lines you will realize they are not as friendly and easygoing as they would have you believe. But then, it’s typical of the average eBay seller.
They have some reasonably good items for sale/auction though... but some other friendly vendor will get my soap money.
The guy's a jerk! All that nonsense blaming the customer when all he has to do is put up a better picture. I'd send him a message to tell him so, but he might "blacklist" me ";"
And after 2 minutes in the free graphics program, GIMP:Quote:
Originally Posted by Strapped-4-Cache
Attachment 23360
Quote:
Originally Posted by Utopian
Well thank you very much! Thanks for the back-up!
My soap, my listing, my sincerest apologies for any confusion I caused any of you guys.
I certainly do not intend to be deceptive in any way, on any of our listings. I had a couple of customers to write thinking that their package arrival was not complete because it did not contain the Wonderedge, or other great items. So, I added the top paragraph to clear things up. We were receiving several questions about the photos and such, so I figured the top paragraph would do it. Wrong again, only angered people, which was certainly not my intent. I now have relisted the soap with only a photo of the soap, and I re-worded the title per ebay request, so that it is less confusing for anyone. Hopefully this will work better for everyone.
To those that think we were trying to be deceptive then you really do not know us, and chances are that you have never done business with us ~ anyone who has done business with us knows what kind of people we really are, and I'm sure will quickly tell you that we do not fit in the rude category some of you have put us in. You certainly can't say my wife is rude when she's the sweetest person any of you will ever meet. I may get hot headed at times after dealing with another hot head over something ridiculous, but I certainly have the utmost respect for any person who isn't rude. Ask Lynn, bet he tells you what I'm telling you. We have no reason to be decpetive, and do not even make money on the soap. Just thought it would add a touch to our store since so many customers were asking about any soaps we prefer.
I purchased the wonderedge the very morning I listed the soap so was like a kid on Christmas with my new toy and couldn't wait to take photos of it. Initially the only photo that was supposed to be in the listing is of the soap by itself, but after seeing how great the photos came out I wanted to show it off. I'll admit, my mistake, you can bet it won't happen again. Everyone makes mistakes. Our descriptions are as honest as they come, and when we created that listing, it was an honest mistake. I understand that some of you will never see it that way, and I don't expect you too, but you don't have to trash talk my wife or myself when you know nothing about us. That is very disrespectful. I've browsed several off these shaving sites before I decided that this one had the best group of people. Maybe I was wrong about that too. Hopefully not. I'm stand up, and have no problem admitting I'm wrong. Can you do the same?
Thank you! You are absolutely right.Quote:
Originally Posted by rastewart
I do good to get an item listed on ebay at all with my lack of computer skills, so photo blurring is really not an option I know how to take advantage of. I'm sure it's easy if it's a "2 Minute" process, but I'm the old man that doesn't know it until you show it to me, and then show me how to use it. Sorry ):
Quote:
Originally Posted by Rajagra
Sorry you feel that way about us. I feel that our feedback speaks for itself. ~ No hard feelings here though, everyone is entitled to their own opinion, doesn't matter who's right or wrong. Right?
I have no particular feelings on the matter. But as I said, you weren't doing yourself any favours by adopting that tone in your auction.Quote:
Originally Posted by RazorTalkin
Thanks for taking the time to explain some. :gl:
It is so nice when this community freely helps one of its fellow members. Because of our comments, the page has been redesigned. It’s now so friendly. I am sure the soap sales will go up a few percentages since the change.
He’s probably very busy with the increase in sales, but I am sure he will be around to thank us soon.
For any one interested here is the link:
Shaving Mug Soap For Straight & Safety Razor Shaving
