Loss for words at cracked scales

Hi. I have been lurking here for a bit and just decided to make an account today. I was going to make my first post about my first straight razor shave. Unfortunately it has to be about me buying my first 6/8 straight razor and the scales cracking. I very hesitantly bought a 6/8 dovo full hollow best quality from Superior Shave and got it in the mail today. I sat on it for a while but eventually pulled the trigger because it was the only 6/8 full hollow carbon steel classic straight razor I could find. I figured I just needed to baby it. I took it out and opened it up and compared it to a Dovo Forestal I never fully used because it's too dull and is a hassle to get it honed. When I closed my straight razor I noticed it has a crack on the pivot. I am so confused and utterly speechless. What it he world happened. Did I mishandle it? I was just opening and closing the scales carefully. I didn't even have a chance to take it to my bathroom and strop it. I was paranoid about the scales breaking so that is why I almost didnt buy it but this is something that has me at a loss. I'm just staring at my new straight razor wondering how I spent that much money on something that broke so easily. I'm not even sure what to do.

I think the best thing to do is to contact the vendor and tell them your story - include photos as well as it sounds like you've bought a defective item.

Yeah contact the owner sometimes these little things happen just slipped through the QC net it's not your fault no worries just phone and I'm sure this will be quickly resolved.

I'm sure that in time you will have this little set back resolved. In the mean time I am sure you are distressed. I'm sorry your shave has been spoiled. You can get past this. All you need is a little time and patience.

Bummer; that's really disappointing. It might have gotten damaged during shipping. As the other guys said, contact Superior Shave; they'll no doubt make it right.

You did not get a chance to do it, but the most common way that beginners break scales at the pivot is by holding the razors by the scales when they strop.

This is why you should always buy from Straight Razor designs. Would have come shave ready. Send your dull razor out for a honing by a member of this forum. Worse case scenario you can have the scales replaced on the Dovo. That one will most likely need to be honed as well. Just another delay don't let it bring you down. Good luck and welcome.

There are several possibilities as to what happened however going by your post there would just seem to either be a defect and the scales probably had a crack to begin with and opening them caused it to spread or maybe they were pinned improperly. Either way send them back for a replacement.

I'm sure the vendor will honor his product. It would be very bad business if they didn't. as far as the other razor ck the classifieds here. there are many good men with a hone that can help. Don't give up. It will get better.

Welcome to the forum

Sorry about your new razor coming with a problem.

It will help if you put your location below your avatar. Local SRP members will give help but have to know where you live.

Here is a link that will find other members in your area.

http://straightrazorpalace.com/memberlist.php?do=search

Yes any vendor who is worth his salt will take care of it, and if not they can be fixed or replaced by anyone f our vendors here. As to being too big a hassle to get honed, that one I don't understand, put in box address to someone and drop in the mailbox, razor comes back ready to use, so hang in there and do as suggested, put your location in your profile, it,l, help. Tv

if the dull razor is to much of a hassle to get honed. . . what do you plan to do with the new one when its time to get that one honed?

Maybe I can buy another straight razor? Lol, jk. My other straight razor has wooden scales and I'm worried about sending it out to get honed because a lot of the places I can send it to are on the east side of the states. I'm just worried about the dry high heat from Vegas and the humidity where I send it to. Also I don't have razor oil to coat it. Am I justified in my worries?

What do you guys think about getting my 6/8 best quality rescaled? Is that something that can be done? I'm not familiar with how that works and the cost. I bought my razor to save money but I would like to not worry about my scales breaking. Also I would like to thank you guys for your replies. I never expected so many people to reply or even the short time it took.

You might consider talking to gssixgun in Idaho and you will be shipping it north instead of east. I've seen some of his work and it is great. As for oil just go to the drug store and buy a bottle of mineral oil......yep the stuff they use for a laxative.

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Originally Posted by Hacker7

This is why you should always buy from Straight Razor designs. Would have come shave ready. Send your dull razor out for a honing by a member of this forum. Worse case scenario you can have the scales replaced on the Dovo. That one will most likely need to be honed as well. Just another delay don't let it bring you down. Good luck and welcome.

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we have no idea were the dull forestal came from, whether it was sharp to begin with or dull from use. as you mention, all easy enough to fix, just dont understand the jump to another vendor.

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Originally Posted by Benz

You might consider talking to gssixgun in Idaho and you will be shipping it north instead of east. I've seen some of his work and it is great. As for oil just go to the drug store and buy a bottle of mineral oil......yep the stuff they use for a laxative.

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+1 for Glen (gssixgun) I just sent in a vintage Wade & butcher for a little restoration. Very quick turn around for me can't say that for all. He's very honest about what your razor needs and is reasonable cost wise.

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Originally Posted by Ponypox

Maybe I can buy another straight razor? Lol, jk. My other straight razor has wooden scales and I'm worried about sending it out to get honed because a lot of the places I can send it to are on the east side of the states. I'm just worried about the dry high heat from Vegas and the humidity where I send it to. Also I don't have razor oil to coat it. Am I justified in my worries?

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It really shouldn't be much of a hassle to get it honed if your in Las Vegas NV. One of the best is in your city. Check out Maximilian in the classifieds. It might save you postage. He's honed a couple or 3 razors for me when i started back in 13 and he's good. Ssixgung is good also but it still cost to ship.



Sorry about the double entry my computer or me is messing up.

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Originally Posted by Ponypox

Maybe I can buy another straight razor? Lol, jk. My other straight razor has wooden scales and I'm worried about sending it out to get honed because a lot of the places I can send it to are on the east side of the states. I'm just worried about the dry high heat from Vegas and the humidity where I send it to. Also I don't have razor oil to coat it. Am I justified in my worries?

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If your in Las Vegas NV the you have one of the best to hone a razor in your city. Check out Maximilian in the classifieds. I think he is still in there. I know that in 13 he restored and honed 3 razors for me and i know he's good. Ssixgun is good also but you might save postage.

The scales should be stabilized and sealed so the ambient humidity should make no difference. Seeing as you don't use the forestal anyway you have nothing to lose by sending it away for honing.

Just call or email Jarrod at TSS. He is a great guy to deal with and I am sure that he will make it right. That razor from him is shave ready as well. TSS puts a great edge on their razors before they ship. Sorry that you received a damaged razor.

Do you guys think a dovo 6/8 best quality is worth rescaling? Is the blade the same quality and such as the higher end models or should I just buy another 6/8 razor and request a refund? I bought it because I couldn't find another 6/8 carbon full hollow with classic scales online with the same tip and minimal gold wash. Thanks again guys.

Jarod from TSS is a great guy, I'm certain he will assist you. His razors come shave ready anyway. Reach out to him and send him your oder SR, he will hone it for you too.
Cheers!

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Originally Posted by Ponypox

Do you guys think a dovo 6/8 best quality is worth rescaling? Is the blade the same quality and such as the higher end models or should I just buy another 6/8 razor and request a refund? I bought it because I couldn't find another 6/8 carbon full hollow with classic scales online with the same tip and minimal gold wash. Thanks again guys.

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Speak to the vendor. Might find they can rescale if you ate worried about the scales if a replacement. Have dealt with Jarrad before so sure he will do all he can to help you out.

Razors are sent all around the world all the time. Cross country for a hone poses no issues as long as packaged properly. As said Maxamillion is a razor maker among other things so sure that he could help with anything you need.

I don't understand why you continue to ignore the great advice you have been given here: CONTACT THE VENDOR!!!

Ponypox. First the Dovo you purchased is a very good SR. Everyone here is willing to help but you need to hear us. Contact the vendor first. A couple members who have posted here are familiar with him and are very sure he will deal with the issue to your satisfaction. Also agree with the suggestion of sending your other SR along with the Dovo return. He can then solve the cracked scale problem and hone your other SR at the same time. Also update this thread by letting us know how you make out with the vendor.

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Originally Posted by Ponypox

Maybe I can buy another straight razor? Lol, jk. My other straight razor has wooden scales and I'm worried about sending it out to get honed because a lot of the places I can send it to are on the east side of the states. I'm just worried about the dry high heat from Vegas and the humidity where I send it to. Also I don't have razor oil to coat it. Am I justified in my worries?

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Short answer no

I'm sorry if it sounded like I'm ignoring the great advice here. I definitely was not and plan to contact the vendor. I only asked the other questions out of curiosity. Thank you everyone again and I will post what happens.

Hi guys. I contacted the vendor and got a reply back. It took me a day to process it as the reply is rather thorough and requires a good read. In short, the email convinced me that I had to have opened the razor too much (More than 240 degrees) because the only other way it would crack is improper stropping or such. He said they check every razor and especially this model when they sell it. He also says he sells scales on the website but if memory serves me correctly, it is not the scale size I need. Anyways, if I read the portion of the email correctly, he says he doesn't reccomend asking him to put the scales together for me as it might not turn out as well as I would like and says it is easy enough for me to give it a go. The problem is that I don't have experience with that and would not like to try it myself. Skipping to the end of the email, I believe he says that I can request a refund if I insist. It seems strange but rereading the email a few times makes me feel sort of bad for wanting to ask for one. It seems like my options now are to return it or look for someone to replace the scales for me. I will have to think about it.

I don't see that opening the razor 'too much' would cause scales to crack. These razors (Dovo) are made in their hundreds and thousands - send the razor back and ask for a refund or replacement. It's the retailer's issue not yours.

Alternatively, as the retailer does not appear to offer a re-scaling service, tell him you will get it done by Max in LA but he (the retailer) will need to pick up the bill. You can also get Max to make sure it's shave ready at the same time.

Maximilian is in Vegas, contact him via PM and get him to hone your Dovo Forestal. Over the life time of a razor it will be opened and closed several thousand times and should be able to withstand that, so that is BS.
If you are not prepared to send it back, just try shaving with it and look at getting it re scaled further down the track. Best of luck.

I would just like to clarify that when he said "opened too much", he said that I must have opened the scales more than 240 degrees. Also, one of the fractures extends from the pivot to the outside of the scales so it would be too dangerous to use. It looks like there is a good chance of the scales cracking off if I were to use it.

I have razors that are older than any of us and they can be folded past that point and do so I can shave some areas. If that causes the scales to crack then they are faulty from factory full stop. Either the scales or the pinning was the issue not how far you opened it unless done completely the wrong way with force used

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I would add a drop of CA to the crack if you are worried about it and would like to use it before you get them replaced. I have never cracked a set of scales by opening and closing them, I have however cracked a few trying to snug up the pin.

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Originally Posted by RezDog

I would add a drop of CA to the crack if you are worried about it and would like to use it before you get them replaced. I have never cracked a set of scales by opening and closing them, I have however cracked a few trying to snug up the pin.

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Or if you drop the piece.

I never had one crack by opening or closing the blade.

To anyone interested in an update, I sent gssixgun an email about rescaling yesterday and I'm waiting for a response. The vendor said I should ask someone other than himself to rescale it. If it gets pricey, I might just return the razor to the vendor and consider looking for another razor if there is a quality difference.

To anyone who has a 6/8 full hollow dovo best quality: Do you still use the razor and do you think it's heavier than other razors it's size since I might want heavier scales than the cheap plastic. It seems blade heavy.