It's not the beard my beard gets mowed down with the edge being right,mand I have a very tough beard, it's technique too. In the beginning learning to shave is tough to find what works, I know I felt that my edges were dull in the start, but as I got better the edges turned out to be fine, but it took sometime to actually improve an edge from stropping. So get it rehired, and spend some time to really learn to strop. Maybe look for a mentor to see your process. Tc