What are you doing for beard prep? Things to soften your beard include: hot shower or wash face w/hot water & soap followed by hair conditioner, then a hot towel followed by a few drops of pre-shave oil or something like Proraso pre-shave before you lather up. Some or all of those steps make a huge, huge difference. They do for me.
Also, until I got the blade angle down, my razor pulled and didn't shave off the hair as well as it does today.
And keep an eye out for any post from JimmyHAD. In his sig he explains how to hold the razor in your fingers. That helped my technique a lot as well.
Be patient & stick with it!
Namaste,
Morty -_-