Looks like the problem got solved. I've never heard of the company before and as such, I'd be pretty concerned that it wasn't sold shave ready. Between the buying from an unknown vendor and not passing the HHT, I'd say it's time to send it in for a hone. These guys www.strop-shop.co.uk - UK Razor Honing and Sharpening Service are a known quantity and can get that razor honed up properly for you.