I get the chin hairs most of the time now. But that's after a year and a half of trying and experimenting with several razors and watching YouTube videos. When you watch a video a hundred times, you begin to notice things you didn't see before. What I discovered that got me over the hump was that the lather was more watery than mine. My lather was more fluffy but drier. When I got my lather wetter the razor glided over my face. There was less irritation and more whiskers were removed. Beforehand the razor would drag, hop off and crash land on my face, causing it to be cut. My face felt like it got the worst of a prize fight. I really think the single most helpful thing I have learned is to achieve that glide effect.