Originally Posted by
hrfdez
Ah, my first contribution to The Rant of the Day!
Topic: Customer Service
Well, I was ready to drop some serious coin on a certain custom maker of SR. As a new SR shaver naturally I'm going to have some questions, so I initiated the conversation by asking about availability, scale options, etc.
The person was very dry and his answer was do you want to order or not? I responded and politely say thanks and decline to place an order.
I'm happy for this maker, it appears he doesn't need my business nor my money, good for him. I always try to support American businesses, but when I get an individual like this, I don't mind taking my money overseas.
And that's my contribution to The Rant of the Day!
Good customer service gets you business, bad customer service will get you nothing.