Amazon reviews: how reliable are they?
One of the things I like about amazon is the reviews.
But I have started to have some doubts.
Recently I bought 2 items from amazon.de
One of them was good, I posted a positive review that got published.
One of them was not as described and also stale (herbal tea). So I returned it and posted a negative review that was not published.
So I started to wonder what value do these reviews have. Does amazon censor reviews before publishing?
Have you guys had the same experience?