I got the same... here's classic shaving's response
the only problem is after all the trouble I've had with the lost package, and recieving a bad one...:rant: I'm growing very weary of this transaction.:shrug:Quote:
Hi Michael,
Sorry it has taken so long to respond to your email. We did give you a call yesterday, but were only able to leave a message.
The RA # for the return of the razor is XXX. Please write this number on the outside of the box before shipping. We will send you an inspected replacement of the razor.
Thank you for your patience and patronage,
Beverly - Customer Service Team
For less $$ I could have bought one of traveller's razors, and known exactly what I was getting.
I'm definitely losing interest in :cen Thiers Issard razors.
I think I'm going to ask for a refund, and put the money towards a Livi or a Williams.