Look at the video on shaving there are several on you tube ,sometimes you need more or less water to get it right. At first i had it wrong untill i watched the prep video when the guy sooked his brush in water an pick it up all he did was dip his hand to get rid of some water and used the remaining water to later the soap and it lathered great ,when i did the same pow perfecto. Now i get bbs most of the time. Prepping your face sofens up your wiskers and is nesesary for bbs for most people. Check out the videos they help put in the browser on youtube shaving for beginers. Some are better than others but they will give you a better idea on what you need to change to achieve bbs good luck and remember everyones face is different and different things work for diferent people