Originally Posted by
JOB15
Over the weekend i emailed Czech & Speake complaining about their soap (Politely i may add) :)
Monday morning i received this reply:
Hello Joseph,
Thank you very much for your email & feedback.
We are sorry the soap did not meet your expectation. Our production team is currently working on improving the quality our new soap to match our previous formula.
I have refunded your order.
Please do not hesitate to get in touch should you need further help
Kind Regards.
Excellent customer service and hope for the future ..
Cheers