Still no delivery from Crabtree and Evelyn
Just thought I'd update you guys on the C&E samples since the response from the company seems to be all over the board. I received the 'quoted' e-mail from C&E in early November. However, I never did receive the sample promised. No big deal, but I'd much have prefered they ignore my request or send a note stating that they don't send samples rather than promising one and not delivering. Anyway, I'm quite happy sticking with the 3 T's; all of which sent generous selections of samples, all of which are top quality, and all three made their way onto my Christmas list. With C&E, I may not know what I'm missing, but I remain blissfully ignorant. :p
Quote:
Originally Posted by ForestryProf
Interesting RT (not in a good way necessarily),
I recently contacted Crabtree and Evelyn regarding samples of their products and this was the response I received from Pamela Ricci in customer service:
Dear Edward,
We only have the nomad shave cream available in a sample. I would be
happy to put that in the mail to you.
If there is anything else that we can do for you, please let us know and
we will be happy to assist you.
Sincerely,
Pamela Ricci
Customer Service Department
Crabtree & Evelyn
P.O. Box 167
102 Peake Brook Road
Woodstock, CT 06281
(860) 928-2761 Ext. 3515
www.crabtree-evelyn.com
It looks like they need to do some quality control in their customer service department.
Ed