EBay and shipping

This is not really an ebay complaint. It is about USPS.
I just shipped a razor USPS First Class.

Razor was in razor box.
Razor box in padded envelope folded in half and taped.
Small padded envelope in larger padded envelope.

Razor delivered today. Buyer sent photos of razor and you are not going to believe it.

Razor box in three pieces.
Scales broken.
Blade snapped in half.

Small envelope fairly good.
Outer envelope looks like it was stabbed with something.

Needless to say I have sent a full refund.

Attachment 323740
Attachment 323741

That is just sad. How smeone can damage something so simple is beyond my understanding.

And you know first hand how well I pack.

That really sucks! I guess we now know why the Post Office is in such trouble....Unacceptable!

They did break a rock on me once or twice. Wrapped in laminate flooring underlay and then wrapped in two layer of cardboard. I have no idea why they feel our mail deserves such rough handling.

I would think a machine or door was involved. I don't see simply standing on your more than adequate packaging doing that much damage.

I do hope it was insured.

They have been a problem for me a few times!
Anything less than a carefully packed "Flat Rate" box is asking for problems. Anything hard in an envelope is subject to breakage or being weaseled out of a hole at the end. Any 1st class box less than 6x6" often is trashed by the machines. Just my 20+year HO.
-Richard

Thanks Richard.
This is only the second incident I have experienced in years of selling. Unfortunately it was not insured. I will have to insure in the future of give the buyer that option. The other was a razor I sent to Russia. All was good till the virus hit. For four or five months it is lost somewhere in limbo. Russia stopped accepting packages and it was never returned.

What bothers me most is someone had to notice the damage to outside envelope and did nothing. You and me come from a generation that took pride in our work. The current generation only go thru the motion to get a check.

Wow... sorry they happened to you!

I have had a few issues with them as well... so I pretty much always use flat rate boxes, much like Geezer, and pack those suckers good.

The thing is I don't charge for shipping. I also don't make a large profit on the majority of razors. First Class is the cheapest way to send. I may have to start offering insurance as an option to buyers at extra cost of just add it into the listed price.

Sorry about that damage it's such a shame and as you've said you don't make a lot on your sales in the first place.

I have a feeling that such damage is caused by automated sorting etc.

However I shipped Benz four 1/2 pints of assorted homemade jams and jellies. They were all wrapped in small bubble wrap and didn't move at all in the box. He said when it landed it looked like the fork of a forklift had been rammed into the box. 3 of the 4 made it fine, however the blueberry jam didn't and blueberries were his favorite fruit.

When I rode over I took him a couple of pints of blueberry jam and syrup and he was thrilled.

I do wonder about tracking these days. A mate in the UK sent me a painting using Royal Post with tracking (which once here USPS uses) and the painting arrived quite awhile back, however if I use the tracking number it shows it's still in San Francisco. Yup! Just rechecked and there's no additional info since the 16th :banghead:

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Originally Posted by bouschie

The thing is I don't charge for shipping. I also don't make a large profit on the majority of razors. First Class is the cheapest way to send. I may have to start offering insurance as an option to buyers at extra cost of just add it into the listed price.

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Thankfully the razors i have bought from you have arrived in perfect condition.

As an aside, I haven't used the last razor you sent (11/16 GEORGE WOSTENHOLM I-XL) because I'm keeping it as a goal post to compare the razors I have just honed against. The other shave ready razors I have been sent by excellent honemeisters are about ready for a touch up and your edge is still fresh.

When I was buying and selling I would use a padded large CD mailing envelope and kind of wrap it up like a burrito. I never had a problem. I also insured anything over $40 and usually used a small flat rate box on those

Sorry to hear about the damaged package

Yea, I would never send a razor like that. It always goes in an actual box with about 3 inches of bubble wrap around it.

Quote:

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Originally Posted by bouschie

Thanks Richard.
This is only the second incident I have experienced in years of selling. Unfortunately it was not insured. I will have to insure in the future of give the buyer that option. The other was a razor I sent to Russia. All was good till the virus hit. For four or five months it is lost somewhere in limbo. Russia stopped accepting packages and it was never returned.

What bothers me most is someone had to notice the damage to outside envelope and did nothing. You and me come from a generation that took pride in our work. The current generation only go thru the motion to get a check.

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Good day. Sorry for my english. I am writing with the help of a translator. The package that Leo sent to Russia successfully arrived in 178 days. The condition is in perfect order. There are more good people than bad ones))). Good luck to all.

Stick around brother. We are happy to have you.

Yes, it is always good to hear from people in other parts of the world. I'm glad you got your package safely and in good condition.

With fountain pens people commonly ship them inside a length of thick PVC pipe and just tape off the ends and put that into the package. Maybe that could be adapted to razors?

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Originally Posted by CollectHereCollectThere

With fountain pens people commonly ship them inside a length of thick PVC pipe and just tape off the ends and put that into the package. Maybe that could be adapted to razors?

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I've used the off brand imported rectangular toothbrush boxes/travel tubes for up to about 7/8ths. The round ones may take 5/8ths. Both types have draft so which end of the blade the blade is inserted makes a difference.
They are largest at the joint of top to tube.
Good luck!
geezer

I am in Upstate New York and stuff usually gets to me quickly and in fine shape. Cross country in less that a week. But if I ship something to my mother in Maryland, a week and a half is about what I can expect. Its only a 7 hour drive by car but a package will take ten days. From MD to me takes 5 days. USPS is some crazy stuff. I love to watch the tracking of stuff by FEDEX. Just random stops in random states that arent even on the way. Crazy stuff.

I used to drive/work the dock at FedEx Freight in Cincinnati. One night I was unloading a trailer from Louisville Kentucky. On it was a shipment that was picked up in Frankfort Kentucky, going to Lexington Kentucky.

To recap, picked up in Frankfort, traveled to Louisville, then Cincinnati, then Lexington. Or, most of the way around a triangle. Shipping routes are engineered by people who’ve never driven trucks.....or owned a map.

I sometimes think it's more about filling trucks than it is about speed or efficiency of shipping.

Quote:

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Originally Posted by bouschie

This is not really an ebay complaint. It is about USPS.
I just shipped a razor USPS First Class.

Razor was in razor box.
Razor box in padded envelope folded in half and taped.
Small padded envelope in larger padded envelope.

Razor delivered today. Buyer sent photos of razor and you are not going to believe it.

Razor box in three pieces.
Scales broken.
Blade snapped in half.

Small envelope fairly good.
Outer envelope looks like it was stabbed with something.

Needless to say I have sent a full refund.

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HOLEY CRAP! That's insane!

I ship my Gold Dollars in toothbrush cases inside padded envelopes. Good enough for a GD, I can easily replace that and send another, and even an extra one for lagniappe if I am really feeling the love, but knock on wood, haven't lost one yet in a toothbrush case. A premium razor I always ship box in a box, not counting the coffin if there is one. If there is no coffin for it, then it gets toothbrush case. So far they have proven indestructible but I am sure the guy who broke that one, could break a razor inside two boxes and a toothbrush case. I get them on amazon, aliexpress, or fleabay, for about .50/ea, usually, by the case. They ain't purty but they gitter done for chimp change.
https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

Quote:

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Originally Posted by CollectHereCollectThere

With fountain pens people commonly ship them inside a length of thick PVC pipe and just tape off the ends and put that into the package. Maybe that could be adapted to razors?

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I like that idea.

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Originally Posted by CrescentCityRazors

I like that idea.

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I have had a razor arrive like that, in a PVC pipe. Indestructible.

Quote:

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Originally Posted by slim6596

I used to drive/work the dock at FedEx Freight in Cincinnati. One night I was unloading a trailer from Louisville Kentucky. On it was a shipment that was picked up in Frankfort Kentucky, going to Lexington Kentucky.

To recap, picked up in Frankfort, traveled to Louisville, then Cincinnati, then Lexington. Or, most of the way around a triangle. Shipping routes are engineered by people who’ve never driven trucks.....or owned a map.

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Never had any problems with FedEx, stuff always arrives on time, sometimes earlier. Whoever designs their routes, I applaud them.

How smeone can damage something so simple is beyond my understanding.

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Originally Posted by greesdermos

How smeone can damage something so simple is beyond my understanding.

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Hello greesdermos, pleased to meet you, hang around a while I think you'll like it here.

That is just sad. How someone can damage something so simple is beyond my understanding. I think they have software with artificial intelligence that helps to deal with parcels. But it is not ideal, so you have such trouble with yours. Hope these guys https://s-pro.io/artificial-intelligencecan develop something better.