Thread: Unreasonable delay-lost package strategy.

I don't want to dump unnecessarily but I don't really think this is unreasonable negatating. Twice recently I ordered something on eBay that was not just late but unusually late arriving. Maybe I'm late to the party and everyone already knows this but I think it's worth noting. 2020 was an unusual year in many respects and I know that the shipping loads were already higher even before the holidays. This notwithstanding I had two packages that went more than two weeks delayed after their expected due date. One was 16 days over and the other was 17 days over. Both also showed the initial arrival at the source post office then no other history in the tracking. I probably shouldn't have waited as long but in both cases I finally got disgusted and filed a missing package case with USPS. In the first case the package was delivered 2 days later. In this last case it was the very next day. In fact it was about 18hrs. later.

Now what does that say? That says that my package sat moldering in the local post office for probably that entire time. It also suggests that had I not filed a case that package may have lingered indefinitely. So here is the lesson that I have learned that hopefully will help someone else. If it shows no history in the tracking information and goes past the expected delivery date file case with USPS immediately. That would have saved me all of the aggravation, the slamming the mailbox door and the foot tapping looking at my watch. No I'm not trying to make anyone's life miserable because I know they're overloaded, I just want them to do their job and do it correctly. Packages disappearing is not acceptable. When you pay for a service you should get that service rendered.