Got a Alcoso Wiener Schaber from eBay last week. It was described with words as mint, shave-ready, 'einwandfrei' (see the original ad ).

When I got it, there were three little nicks in the blade, dark spots, some of which seem to have been polished out, leaving relief marks and tiny pits. It wasn't shave-ready either and needs some high grid passes for a comfortable shave.

So I mailed the vendor to thank him for the quick dispatch and for some extra company information (the razor's maker that is) and epressed my discontent about the discepanty between actual and described state. I explained I trust there must be some misunderstanding, since his customers are usually quite content (recommandations here on SRP as well) and his rating is 100%. I pointed him to some pictures of the razor as received and asked him to have a look and let me know what he thinks of it.

He did, very rapidly, and offered me a full refund without even mentioning the actual faults. The razor may be kept in recompense.

Two questions:

1) Am I nitpicking? Or do you agree there is significant difference between description and actual state?
2) If I'm not nitpicking, what should I do? Full refund doesn't seem fair; after all, it still is a good and useable razor. It bought it for personal/sentimental reasons, not for collection or display. On the other hand, I do feel there is a need for incentives for vendors to keep their discriptions honest and accurate.