a minor rant....

i will not post a link to the auction... and i will not post or use the sellers nick.... but i will share what is turning out to be a problem....

on 9/18i bought a W&B 13/16ths blade... nice decent looking razor and i paid *(to me) a good price of ~32bucks.... add to that ~6.50$ shipping....

on the shipping and handling time it says DELIVERED in 7 to 8 days....

well... i waited and waited for a tracking #... nothing.... TODAY the 7th day i receive notification that there is a tracking #.... i check it... no movement.... simply shows they have arranged for shipping...

i shoot a quick email.... and receive this response email....

Quote:

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Hi, I was doing this ebay to help my parents sell their collections/etc over the years...
Recently in July my dad was diagnosed with cancer and he is in treatment and I got busy with that... I put a few things recently after sometime in hopes I'd do it, but some days are better than others... My husband actually helped in packing some of the boxes today and they'll be heading to post office tomorrow...My husband is also an ebay member******* so he knows how to do these things. Please accept my apologies.
Regards,

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maybe i am a jerk.... but i don't believe this.........

when i sell something on ebay i ship either the same day *(if the usps is still open) or the next business day *(after receiving cleared payment).... i have sold to members of this forum..

what i want to know is i want to rip them a new one for

#1 charging DOUBLE the actual shipping
#2 taking 7 days before meandering down to the post office
#3 not doing what was promised in the auction....

am i being too harsh?

i ask the opinion of the masses....

Take a deep breath, and let it go....
Think about it, is this really something to waste negative energy on?
And for all you know, the "story" could be true.

I agree with Blix on this one.
However, I would let it show on my feedback when the product finally arrives.

Quote:

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Originally Posted by Birnando

I agree with Blix on this one.
However, I would let it show on my feedback when the product finally arrives.

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i see you 2 guys point..

i am just kinda venting because that is one of my pet peeves....

if i would have gotten a email "its gonna take me a bit to get this in the mail"... i wouldn't have had a problem....

I tend to agree with you, fake cancer stories to save face happens because its something people won't question in case its true. I've seen it in my work.

However, nothing will be gained by dwelling on it.

The postage you agreed to, that was your choice when bidding however the poor service is something else. You could leave neutral feedback stating slow dispatch due to ongoing health issues of a family member. I don't think they could argue with that.

Ultimately the important thing is to enjoy the razor.

i hope to... IF i ever get the dang thing....

thanks guys for making me feel a bit better.... i always feel better when i can vent...

man.. what a tool... just give them negative feedback... -.-

If you get it a few days late and the seller admits problems and apologizes, AND the item arrives as described, I think negative feedback is a bad idea. Things happen in this life to us all. A few days aint no big deal on an ebay razor IMHO. Anything which happens to any of us delays our other obligations, and ultimately will someday! I always hope that positive feedback for honesty might help someone having a tough time.

I agree with sharptonn, having mailed things late myself on rare occasion. Stuff comes up and shipping a package on an eBay sale something is less important than the big things in life. The key is that the item arrives, is as described and that's really (really!) what matters. Take a deep breath and let it go.

Several years ago I ordered an item on the 'Bay. This item was rare at the time, and very expensive. I threw down a good chunk of money and waited.

And waited some more.

After a few weeks I contacted the seller, and got nothing. No response at all.

A month passes, and I file a claim with eBay. I also leave bad feedback. I check back in a day, and see a response to my feedback. A tracking number! So it took these guys a month, with no e-mail, bad feedback, and a claim, to send my package.


What I'm trying to say here is this: these people may, indeed, have good reason for their lateness. They may not. But at least they responded to you, and got you a tracking number, without any amazing hassle. I'd leave a note in your feedback about the poor shipping. But I'd leave it at that. These things happen. And if there is such an issue in the immediate family, well, that's understandable. It IS sad they're using it as an excuse, though.

Edit: Grammar. Ugh.

If cancer really is an issue here, it's a reason and not an excuse. I'd be hesitant about leaving negative feedback.

Let it go, it's okay. And reevaluate what you think are the shipping costs. It's not double the actual cost. As you are discovering the most expensive and time consuming part is getting the razor boxed and to the mailbox.

If, indeed, the cancer is real, then a delay is understandable.
I deal with chronic illness daily and there are times when surviving my work day is all I can do. I pass two post offices on my way to work but unless I leave work early they both close before I pass them.

And, quite honestly, 6.50 for shipping is reasonable. If they ship flat rate plus tracking they're losing money. If they're shipping another method they can't be more than a buck or so above break even. I know when I've shipped razors out shipping is right about 6 bucks.

I know there are scammers out there, but the reply you received seems genuine. If I were in your shoes, I wouldn't be quick to leave negative feedback. Of course you could mention the delay in shipping (I know I would, along with a note that the seller was also dealing with a family situation).

As far as shipping costs, I don't think they're unreasonable at all. A small flat rate box is what, $5.75 to ship? I don't think 75¢ is too much to ask for their packing supplies and the time/expense to run to the post office. Besides, as someone else pointed out, you were aware of the shipping cost before bidding on the item.

Quote:

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Originally Posted by paco664

i will not post a link to the auction... and i will not post or use the sellers nick.... but i will share what is turning out to be a problem....

on 9/18i bought a W&B 13/16ths blade... nice decent looking razor and i paid *(to me) a good price of ~32bucks.... add to that ~6.50$ shipping....

on the shipping and handling time it says DELIVERED in 7 to 8 days....

well... i waited and waited for a tracking #... nothing.... TODAY the 7th day i receive notification that there is a tracking #.... i check it... no movement.... simply shows they have arranged for shipping...

i shoot a quick email.... and receive this response email....




maybe i am a jerk.... but i don't believe this.........

when i sell something on ebay i ship either the same day *(if the usps is still open) or the next business day *(after receiving cleared payment).... i have sold to members of this forum..

what i want to know is i want to rip them a new one for

#1 charging DOUBLE the actual shipping
#2 taking 7 days before meandering down to the post office
#3 not doing what was promised in the auction....

am i being too harsh?

i ask the opinion of the masses....

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I don't believe the cancer BS . Cancer or not , once a seller has your money , the item is no longer theirs , it's yours , and it's their responsibility to ship it to you ASAP . No if's , and's or but's . Just my opinion .

Quote:

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Originally Posted by dave5225

I don't believe the cancer BS . Cancer or not , once a seller has your money , the item is no longer theirs , it's yours , and it's their responsibility to ship it to you ASAP . No if's , and's or but's . Just my opinion .

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Ouch!:td Sorry if I offend, but you must not have experience in cancer tests and treatments, or having 4 80+ parents! Along with a pile of kids? Folks give up working hours to be caregivers and parents! It is grueling and should not be taken lightly. I wonder how many ebayers are in this boat, trying to make ends meet? My point is things happen to good people! It is not always a thief or a liar at the other end! Just my Honest Opinion, Tom

Tell her you have cancer too, now you just lost 2 weeks off your last six months because she didn't ship your dream razor because of her...But first check her feed back..

I recon i can top your eBay story!

I won two "The Torrey" straight razors on eBay for about half of what there 'buy now' price was. Anyway a few weeks later i received the parcel and it only came with one...... Anyway i sent an e-mail to the seller asking where it was and i got this reply

Quote:

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Hi, I am very sorry for the delay in replying to your email, but had a very bad night and day today.
My dog has not been feeling or acting right the past few days and starting have seizures and had to
take her to the vet. I have never experienced anything thing like this, very sad.

Anyway, I do also appologize for this. I gather my items for packaging in the evenings and package
them all at once in my garage. I guess I just grabbed the razor and I either thought it was in
there with it or didn't notice that this was the listing with the blade. I had razor on my list but
not the blade. Sorry
I recently have construction going on, adding on for more room and my items got shifted around. I went
to where my razors are to get the blade it is not there. I have searched high and low thinking it may
of slipped down somewhere but I am unable to locate it. Unless it got misplaced during the shifting
around of my items.
I know this sounds like a bunch of rig a mon row, but it is the honest truth. I try very hard to keep
my items organized and in order so something like this would not happen, but it did, and I appologize.
I will be happy to give you a partial refund or you can mail it back to me and I will give you a full
refund. I will wait to hear back from you on what you would like me to do.
Again, I am very sorry for the confusion and error. Thank you, Annette

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I replied to the seller and said no problems and to have a look after they sort there stuff out. I recieved an e-mail a week later with this.

Quote:

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Hi, thank you for your understanding and patience. Unfortuantly, my dog got much worse and the
seizures got worse and she passed away. It has been a very tramatic pass couple of days for me.
It just seems so unfair and very difficult thing to go through. This dog was one of the best and
smartest dogs we have ever had, she was like part of the family. Just can't understand how she can
be just fine one day and so sick the next. The vet guessed it to be a brain tumor due to the multiple
seizures.
I am kind of brain dead right now, but the first thing that came to mind was $10.00 refund. If this ok with you
let me know, or if you had something other in mind, please let me know. I will wait to hear back from you.
Thanks again, and sorry for the delay. Have a great day. Annette

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I'm a sucker when it comes to this stuff so i said don't worry and left it at that..... I don't know if it was real or fake but i feel uncomfortable when people are in a situation's like that.. Thinking about it now i should have tried to get the second blade or the partial refund offered.

Quote:

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Hi, that is very kind of you. I appretiate it. I do have more than enough on my plate right now,
but time will heal, just not as fast as I would like it to.
I will eventually find this blade and when I do I will make sure you get it. I am so very sorry about
this whole mess. Have a great day and thank you again, Annette

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@ sharptonn - Thanks for the reminder anyway, i just send en e-mail to see if they found the second blade lol

Things could be worse, almost two weeks ago I mailed a 200$ razor back to its owner via USPS Priority, the same day I sent a strop to someone else. Neither party has received their item.

Quote:

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Originally Posted by fyrfyter43

I know there are scammers out there, but the reply you received seems genuine. If I were in your shoes, I wouldn't be quick to leave negative feedback. Of course you could mention the delay in shipping (I know I would, along with a note that the seller was also dealing with a family situation).

As far as shipping costs, I don't think they're unreasonable at all. A small flat rate box is what, $5.75 to ship? I don't think 75¢ is too much to ask for their packing supplies and the time/expense to run to the post office. Besides, as someone else pointed out, you were aware of the shipping cost before bidding on the item.

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i mail razors quite often.... i live in miami and recently sold a razor to someone in california..... padded envelope was 1.19$.... shipping WITH tracking number was 2.87$...... = $4.06

i don't have a problem with someone making a extra dollar or two or three even to cover gas time etc....

BUT...

this seller also has a negative feedback about SLOW shipping......

like i said.... i ain't trying to be a dick....

but... if you say you are going to mail something DELIVERED TO ME in 7 to 8 days..... don't mail it on the 7th day....

just sayin... a email would have solved all.... just a "having personal problems please be patient with me"....

i have sent a email such as that when i sold a cell phone... went to ship it and my wife had put it somewhere and she was out of town.... i sent a immediate email to the buyer and there was no issue... *(to be fair i found the phone the following day and got it in the mail)

but when i buy something it is no longer the sellers property.. and they have a responsibility to get it to me as quickly as possible....

IMHO...

Quote:

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Originally Posted by nun2sharp

Things could be worse, almost two weeks ago I mailed a 200$ razor back to its owner via USPS Priority, the same day I sent a strop to someone else. Neither party has received their item.

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with priority there is insurance... hopefully they will receive their stuff soon...

Ahhhhhh, the joys of Ebay! Pure entertainment! I wish I had saved some of the hum-dingers I have heard! I guess I deleted the crap from my mail, messaging, and memory! Moving on!
....get it on.... Tom

Yea, many of the folks selling on eboy aren't business people just folks working on their time frame and delays might be a big deal to many of us but to them it means nothing and if there are personal issues good business practices go out the window.

It's just many of the issues that come up in the eboy experience. If you want to avoid that buy from a real retailer otherwise there isn't much you can do.

Quote:

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Originally Posted by paco664

i see you 2 guys point..

i am just kinda venting because that is one of my pet peeves....

if i would have gotten a email "its gonna take me a bit to get this in the mail"... i wouldn't have had a problem....

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Some people are very quick to leave neut/neg feedback when it may not be the right way to go. Some people sometime deserve the benefit of the doubt if their general F/B is good.

Quote:

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Originally Posted by Zomax

Some people are very quick to leave neut/neg feedback when it may not be the right way to go. Some people sometime deserve the benefit of the doubt if their general F/B is good.

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Just to update..... I left positive feedback even though I wanted to burn them..... (I'm a big softy)..... BUT.... I will not buy from them again....

It's pretty simple, when it' time to leave feedback you just check the corresponding boxes for each of these issues - shipping costs, speed of shipping, condition of the item, seller communication.
No need to get all worked up over it, but if that's your tendency you really should rethink whether ebay is a good place for you to buy stuff.

Quote:

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Originally Posted by paco664

i mail razors quite often.... i live in miami and recently sold a razor to someone in california..... padded envelope was 1.19$.... shipping WITH tracking number was 2.87$...... = $4.06

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There's also insurance of at least $1.80, unless you're willing to take the risk of the item being damaged in transit. Per ebay's rules the seller is responsible for the delivery of the item in the promised condition, so the resolution of any transit issues is the responsibility of the seller.

Quote:

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Originally Posted by gugi

It's pretty simple, when it' time to leave feedback you just check the corresponding boxes for each of these issues - shipping costs, speed of shipping, condition of the item, seller communication.
No need to get all worked up over it, but if that's your tendency you really should rethink whether ebay is a good place for you to buy stuff.

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i have 100% feedback and when i sell something i ship it immediately.... the only problem i have ever had as a seller was when i sold a cell phone to a chick in california.... she started a claim that she hadn't received the phone and paypal froze my account.... my wife had shipped this item without a tracking # *(something that had never happened before or since) so i was screwed at that moment cause i had no proof..... i contacted a friend *(a cop) who contacted my service provider with the #'s off the phone and lo and behold.... it was activated in the name of the person i sold/shipped it to.......... i contacted ebay and paypal with my proof and all was good.....

Quote:

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Originally Posted by gugi

There's also insurance of at least $1.80, unless you're willing to take the risk of the item being damaged in transit. Per ebay's rules the seller is responsible for the delivery of the item in the promised condition, so the resolution of any transit issues is the responsibility of the seller.

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when you ship with the usps and use priority mail with a tracking # it automatically comes with **(i believe) $100 insurance....


please don't try and make me out to be wrong in this..... i did all that was expected of me... i bought and paid immediately..... i sat and waited patiently for the allotted time that the SELLER not me ... the SELLER stated in their ad that it would be at my house.....

the SELLER plainly stated that delivery would be within 7 to 10 days..... not "if i feel like it i will drop the crap you bought from me off to the post office ~7-8 days after you paid me...)

i shop often on ebay and buy quite a bit of stuff.... if i buy something from china/japan and it says "21-25 days shipping"... i know it will be 21-25 days before i see my item.....

what the hell is wrong with expecting someone to do what they say they will do?

if i mail a razor to one of the honemeisters on this site and they tell me ~2week turn around..... would i be right in expecting my razor back in my grubby little paws within 14-16 days??? or an explanation of what happened to cause a delay??

No, it doesn't, with priority online they give you the delivery confirmation for free, but not the insurance. It's true that getting reimbursed is a hassle, but once I had to do it. They want some sort of a proof of the value of the item (e.g. what you sold it for, or what the exact same item currently sells for in a store if that's a possibility), then about 6 weeks later you get a check from USPS for the minimum between the insured and the proof value plus the shipping you paid. In my case it was a lost item so I never received it back, but if it's a damage there will probably be need for even more documentation to demonstrate it was packaged well and that it was damaged despite that.

Quote:

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Originally Posted by gugi

No, it doesn't, with priority online they give you the delivery confirmation for free, but not the insurance. It's true that getting reimbursed is a hassle, but once I had to do it. They want some sort of a proof of the value of the item (e.g. what you sold it for, or what the exact same item currently sells for in a store if that's a possibility), then about 6 weeks later you get a check from USPS for the minimum between the insured and the proof value plus the shipping you paid. In my case it was a lost item so I never received it back, but if it's a damage there will probably be need for even more documentation to demonstrate it was packaged well and that it was damaged despite that.

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yes.... it does....with express mail...*(thought it was priority...) https://www.usps.com/ship/insurance-...a-services.htm

Quote:

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Insurance*

Insure your item for up to $5,000 against loss or damage. The price is based on the declared value.

Learn how to file an insurance claim ›

Notes

Available online, at your Post Office™, and at an Automated Postal Center®.
$100 of insurance is included in Express Mail service.

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Uhm... you probably missed the part I'm going to color red. Express mail starts at $13.25. You can certainly do whatever you think is correct, but you misunderstand USPS at your own cost.

Quote:

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Insurance*

Insure your item for up to $5,000 against loss or damage. The price is based on the declared value.

Learn how to file an insurance claim ›

Notes

Available online, at your Post Office™, and at an Automated Postal Center®.
$100 of insurance is included in Express Mail service.

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actually i caught that and had went back and edited....

long story short... insurance on priority mail usually costs me less than $2 extra *(money well spent after the cell phone fiasco)....

but back on subject....

i paid...
they drug butt shipping my stuff...
i started to rip them up... but gave positive feedback with a mediocre rating for shipping....
case closed i will not buy from them again.....

*(this seller has 1 negative and 1 neutral from other buyers regarding shipping.... )