Originally Posted by
DFriedl
Getting back to my original point, the problem I have with the seller waiting until the transaction is complete, including the buyer leaving feedback, is that the buyer's satisfaction and their willingness to work with the seller on any remedy they might sugest is not basis for the feedback.
For example: a month or two ago I bought a pair of razors from a mom and pop antique shop on eBay. I sniped them at auction end and immediately paid using PayPal. The seller listed three days handling time. She didn't mark the item shipped, she didn't send any sort of message to me, and the package arrived (from Ohio to Pennsylvania) a week later. In the mean time I had sent a message making sure all was well. This was not a negative transaction to me, but there were plenty of things that could have been improved. I left positive feedback, I didn't ding the sellers shipping or communication stars out of sympathy for the effect that would have on their discounts and selling frequency, and I said something about better communication and shipping times on her positive feedback, which I left first. She left nuetral feedback for me and wrote that I took a long time to pay. I wrote her a long message to explain what was wrong with the transaction and that she outright lied in my feedback. She replied that "a long time" is relative, and since I ad been unreasonable in my shipping time expectations, she was unreasonable about her paying time expectations.
See the problem? Whether she or I was in the wrong, I paid within 30 seconds of auction close. I should have received positive feedback. My expectation of her communication or shipping time or my comment about it have nothing at all to do with the execution of my part of the transaction.