Thread: Service With a Smile

** Before I start I want to be quite clear with the disclaimer here, I get nothing in particular from this company but I do believe where a company is giving good service that it should be noted **

This will probably be more useful for those in the Glasgow area such as me, I was poking round the site for executive shaving, as I was on a hunt for a boar hair brush, and noticed they are in Glasgow, only a few miles from me, so I sent them a little email to ask if they actually had a store that I could go to, the next morning I got a call from Brian in their office saying they run from a warehouse but I was welcome to go down to pick things up there, so armed with gimpyalex, and a bit of time we took a wander down.

When we got there the gents were very welcoming, and as gimpyalex is new to SR shaving they gave him some handy advice, and whilst this is pretty good service for a company predominantly online, they also went a little farther, Brian took us around their stock area, and let us poke about, looking at razors, smelling the soaps, sampling some of the colognes and aftershaves, he has a few things that I was thinking of buying, and now that Ive had the chance to try them out I know which ones I do actually want lol.

To top it off gimpyalex asked him about getting a strop it turns out they had no stock of it but it was due, so he took alexs details and assured him he would waive the postage on the item because he had already come to visit and they didn't have the item in.

I must say top notch service from these guys and nice guys to boot, also one of two SR places I know in Glasgow and the best stock list of the two.

Hopefully this here is an acceptable posting, because I really do think good service should be talked about


TheGeek

Would you mind posting a link to them...
Thanks

Originally Posted by Razorburn

Would you mind posting a link to them...
Thanks

Heh why didn't i think of that...

Linky link

Shaving products, shaving brushes, shaving products, shaving accessories UK

Geek