Did someone wreck my razor?

[NLMA]

Hello all,
2 years ago, my wife gave me the greatest present ever. A nice straight razor.
1,5 years went by, and I couldn't save properly anymore. Time hor a hone. I got a coticule and tried honing it myself, but I never managed to get it as before. In fact, I even got it just a wee bit of a wavey edge (ever so slightly).

So recently I passed by a knives shop that also sold razors. I asked if they also honed, and they did. I was happy to pay €10 for the job.
After picking up my newly honed razor I was hoping to experience the new sharp edge, only to discover that the edge was still wavey (again, very, very slightly). That was odd, becaus I realize you can't get a sharp edge if you don't have a straight edge.
And indeed, I tried shaving and the razor shaved even worse then when I brought it in.

The shop owner claimed they honed razors for over 3 generations. They offered to take it back and hone it again.

I let them, only to get my razorr back in the state you can see in the pics below.
The edge is now... round?! That means I can never hone this myself again (on a coticule that is), right?
And it still does not shave well (tearing eyes, painfull).
What is even more, there are parts of the handle that also show signs of "honing".
And when I lay the razor slat on it's spine, I see the tip lifts a bit.

I'm not mentioning the shop here. I just want your honest opinion on this job. I'm heart broken, and I have the feeling someone wrecked my razor.

What do you think? Is this a botched job? What can I do about this?

Thx!