Thread: My new Dovo should not do this!

Not at all happy here... I picked up a new Dovo 5/8" a couple of weeks ago as a daily shaver (giving my vintage blades a rest during the week). After my 8th or so shave with the new Dovo, there was some discomfort. I rinsed it off, went back over to the strop, and immediately noticed two small chips near the tip of the blade on the bevel edge.

These are small, but certainly visible to the naked eye. I'm dumbfounded as to their origin - I'm always quite careful when handling my razors; never touching the washbasin or the faucet, and I strop carefully.

I've since put in an e-mail to the service department at the vendor via which I purchased the razor to inquire about a replacement. Barring them stepping up and exchanging the blade for me, I assume the only way to repair this is to have the blade breadknifed to flatten the chipped area, then re-honed, shortening the blade width 1/16" or so.

Here's a (very poor) photo of the damaged blade tip - unfortunately, to see the chip, I had to get the camera so close it could not properly focus:

That small of a chip should be able to be honed out. Bread knifing is for really damaged blades.

Stropping may also remove the chip.

Hopefully that vendor will take care of you.

Sometimes the edges get so thin they chip. It was probably not u just the edge.

this type of thing could have happened as a result of many things that you may not have even noticed. I can't really get a good idea of what the chips look like from your photo, but I agree that a good honing should fix you up. Do a forum search to see if any of the members are still offering free honings.

I hope so. I spent some time on the strop - both canvas and leather - hoping I could smooth it out, but to no avail. It started leaving a scratch line along my leather strop, so I stopped in fear that it might also cause the strop irreperable damage. Hopefully, as you say, it would be shallow enough to be corrected with re-honing the blade, but it's larger than can be seen in the poor photo. In either case, it's just aggrivating that a brand new blade would have issues so quickly as to create the unneeded expense of extra work!

The strop can be repaired easily with an emory stone and some neets or beeswax.

There are threads here on this topic.

Thank you, gentlemen. It appears now to be a moot issue - I just received a message back from the vendor offering to exchange the razor for a fresh one.

Incidentally, the vendor was KnifeCenter. I didn't want to mention the name until I knew the outcome of the service interaction. Kudos to their service team for making the issue right.

if vendor wants to exchange it that is ok go head do so. But usually that is a not big problem. we live very close to each other. you need help contact one of us . GL

Originally Posted by MrDavid

Thank you, gentlemen. It appears now to be a moot issue - I just received a message back from the vendor offering to exchange the razor for a fresh one.

Incidentally, the vendor was KnifeCenter. I didn't want to mention the name until I knew the outcome of the service interaction. Kudos to their service team for making the issue right.

I have use many vendor during my short but crazy razor buildup. I have found the knifecenter to be very nice, well priced and easy to talk to. I never had to return anything but it appears that they are good in that regard as well.

Crom

It puzzles me as to why you didn't notice the chips early on. Perhaps you've beard of steel. I jest. I'm glad the vendor will be more than happy to exchange it for you. In general businesses don't do that if it's result of neglect or abuse. Not saying you did either.

Take up Hi_Bud's offer as well as others. I've seen their work. You're blessed to be local to these very talented gents.

:Beer:

Those chips look like some I had on a new thiers once. The culprit was fluff on the hone from wiping it clean, so watch out for that too.