Well gentlemen today I took a drive to San Francisco and visited my first art of shaving store. What a disappointment, From the time I walked in I was never acknowledge with a hello or I will be with you in a minute. The only employee working at the time was helping the only other person in the store. I couldn't help but listen in disbelief the garbage she was feeding the young fella with credit card in hand. He was purchasing a straight razor and had no clue as to what this type of shaving entails nor did the employee. Although I'm new to SRS I feel I'm getting a top notch education from this board and all my fellow board members.