Originally Posted by
gugi
The project manger was Tim Zowada. He himself posted that they were monitoring the feedback on these razors, but had no interest in reaching out to the customers who posted about problems or addressing those issues. So, while I have great opinion of him as a razor maker, I have zero interest in any project where his role is managing/consulting/quality control.
I have no doubt that they want to produce great product, but over the years I've reached the conclusion that he/they prioritize the product and their own time instead of the customer. It is a matter of choice, but so is my choice about how to spend my money.