Ordered this.....and got that.....

So as a gift for my 30th b-day, my father purchased what we both thought was a Dovo Best Quality, but what I received was one of those "Col. Ichabod Conk" re-brands. I sent them an email for clarification as to why the ad stated Dovo, when in fact it is not a Dovo.

My question to ya'll is: is there that much of a difference to push this further? Or will it do until I make my next purchase? Which, BTW, will probably be very soon, I have my eye on a couple of razors in the classifieds.

Advice?

Here is the ad:

http://www.amazon.com/gp/product/B00...sr=8-9&seller=

if i order this and get that.... unless that is better than what this is i want what i ordered.....

and i ordered this... not that...

*(i have a headache now)

If I pay for a Cadillac and it comes with a Chevy grill, I am going to be upset. Contact the vendor. Even though it may be from the same manufacturer, it is not the same model.

Although they are from the same factory, they are branded differently and I imagine priced differently. I'd be sending it back.


PS I know where you can get a really good priced, real Dovo :tu

You purchased it because of a representation made by the seller that the razor was a Dovo, but what you received was actually a Col Conk. There is a material difference between what you bought and what you received, therefore you should receive a full refund or money to remedy the seller's breach.

Well, as soon as I got it I mailed it straight to Lynn. I just wasn't certain at the time, but I may just have to ask him (Lynn, you out there?) to send it back. At the time I thought Col. Conk was made by Dovo. Other than the $$ part, are they really so different?

This sucks cause now I have to wait even longer for my first straight shave! UGGGHHHH!

Yup get the refund. Its not what you ordered.

Quote:

---

Originally Posted by Servant4Christ

Other than the $$ part, are they really so different?

---

I have heard some are the same. Regardless, it is not what you ordered and you have a contractual right to what you ordered or your money back. Unless there was some literature in the advert that said "we may give you a Colonel Conk instead".

Return.. but ask them if there is a restocking fee

Quote:

---

Originally Posted by darkraijin

Return.. but ask them if there is a restocking fee

---

There should not be. It is onerous to incur costs on a bona fide consumer as a result of negligent misrepresentation.

If you like, PM me your address and I'll ship you a razor you can use until this gets sorted out.

That would be great! It appears that this is going to be quite a process. Policy of the company states refunds will take 14 days to process, and that is only after they receive the product. Then I will have to find a new razor (from a reputable vendor, of course), receive it, send it out for honing, then get it back. I will be mistaken for Santa by the time Christmas rolls around...LOL.

This really is a great group of men here.....you just don't find that too often these days, thank you to all!

I would recommend Straight Razor Designs. You'll have your new razor within a few days. And not only will it be shave-ready, but it will come with a certificate for a second free honing. All for less than that Amazon razor.

Quote:

---

Originally Posted by fyrfyter43

I would recommend Straight Razor Designs. You'll have your new razor within a few days. And not only will it be shave-ready, but it will come with a certificate for a second free honing. All for less than that Amazon razor.

---

I agree. Lynn does wonderful work and they are very reliable. I would say as reliable as you can get.

Quote:

---

Originally Posted by Servant4Christ

That would be great! It appears that this is going to be quite a process. Policy of the company states refunds will take 14 days to process, and that is only after they receive the product. Then I will have to find a new razor (from a reputable vendor, of course), receive it, send it out for honing, then get it back. I will be mistaken for Santa by the time Christmas rolls around...LOL.

This really is a great group of men here.....you just don't find that too often these days, thank you to all!

---

You are correct, great bunch of gentleman around these parts.

Now I am just confused.......

Just as a start I tried to get my father to order from either our classifieds or SRD, but I think he has a Amazon CC. He insisted on ordering from Amazon again.

I checked and found a Dovo sold by Royal Shave and suggested he order that one, which he did.....

So the box came from Royal Shave today.....and guess what?? Another "Col. Ichabod Conk" razor!!!

Nowhere on the paperwork, box, or the razor does the word "Dovo" appear anywhere.....

The receipt says "Dovo - Best Quality"......

So now I need to find out.....is this razor a Dovo or not??

Mvcrash was so kind as to loan me a Dovo special, which clearly states Dovo on the tang....

What is the deal???

ARRGGGGG!!!

your working with a bunch of (morons) that couldent tell a kruger from a w&b lol try going to the classified or to straight razor design straight razor users should buy from other sr users only because we know what is good and what is bad. id never buy from a place that the operators probly have never held a straight let alone know enough about them to sell them.

Demand a refund, your money back or an award for the difference in product. It's misrepresentation. Do it.

That's why I went with Royal Shave, they appeared to know shaving, had a solid web site, but then again.....looks can be deceiving!!

I would love to buy from SRD or the classifieds, but don't have the $$ right now. Will have to wait a couple weeks to buy one of my choosing......


This is what I got.....

Quote:

---

Originally Posted by Scipio

Demand a refund, your money back or an award for the difference in product. It's misrepresentation. Do it.

---

That's what we did with that Cashco1000 company that sent me the first Razor.....

While waiting for that refund, my father ordered me a second one from Royal Shave....I thought that vendor would be OK.....but.....

boy if i had the extra cash id buy that razor off u, as long as its good steel i dont care about names but between my truck restore and getting all my traps out to make me some money i just dont have extra to spend on a razor.

It's hard to beat SRD not only do they know what they are selling, they actually hone all razors so they are shave ready plus give you a certificate for another honing, all while maintaining some of the best bargains out there. When you get your two prior orders refunded and sorted out go to SRD and buy from them.

I contacted Royal Shave via chat session and this is what they said:

Quote:

---

Yes, it is the exact razor, Dovo makes the razor for Col. Conk as well as for everyone else. Col Conk has their name imprinted on the blade for their customers. We were out of the razor and purchased some direct from Col. Conk. If you prefer to not have the Col. Conk name on the razor we will gladly take it back and you can be on a waiting list for the item when we get it back from Dovo without the Col. Conk name on it.
Phillip:
You can look on Col Conk website and see that it is made by Dovo. Their website is www.col.conkproducts.com I think

---

I am just gonna get it honed and be done with it. I will probably end up buying one from the classifieds soon anyway....will work till then....

Quote:

---

Originally Posted by Servant4Christ

That's what we did with that Cashco1000 company that sent me the first Razor.....

While waiting for that refund, my father ordered me a second one from Royal Shave....I thought that vendor would be OK.....but.....

---

This is why I prefer Straight Razor Designs. They don't mess you around.

Quote:

---

Originally Posted by Scipio

This is why I prefer Straight Razor Designs. They don't mess you around.

---

From now on....it is SRD and SRD only!!!

Have yer dad come by and see me before he orders next time :)

He lives up here in the Great Wild NW right???

PM me for info.. Yes I read yer PM :)

Quote:

---

Originally Posted by Servant4Christ

I contacted Royal Shave via chat session and this is what they said:



I am just gonna get it honed and be done with it. I will probably end up buying one from the classifieds soon anyway....will work till then....

---

You have a Dovo in hand to use for as long as you need. Send back the ones you don't want and wait for refunds. Be patient and get the Dovo if that is what you want. It may take a few weeks, so what. Then go to SRD and order yourself a razor.

Quote:

---

Originally Posted by gssixgun

Have yer dad come by and see me before he orders next time :)

He lives up here in the Great Wild NW right???

PM me for info.. Yes I read yer PM :)

---

Haha!! He lives down in LA, it is my ex's family that lives up there.....I don't think I could talk my ex-wife into buying me a razor, LOL

No more purchases from Amazon!! Unless it is a stapler or something.....

And thanks again mvcrash, I truly do appreciate it. I think I will just get the "Dovo-best quality" honed and hang on to it, as long as it keeps a straight edge I am happy.

I have my eye on a couple of blades in the classifieds and I am playing with the idea of getting a Boker from SRD, but that won't happen for a few weeks. I'll get that "Dovo" honed and once I get it back, I'll send you the special back.....

Quote:

---

Originally Posted by Mvcrash

You have a Dovo in hand to use for as long as you need. Send back the ones you don't want and wait for refunds. Be patient and get the Dovo if that is what you want. It may take a few weeks, so what. Then go to SRD and order yourself a razor.

---

I would do that if I had my druthers, but I am kinda a middle man in this. I can't convince my father to buy outside of Amazon. I think he is using Amazon credit or something.

Hey Serv - if you have to go through amazon, why not just get on Royal Shaves waiting list? Return the one they sent, and in a few weeks when a Dovo is available, it'll arrive at your house. In the meantime, you've got a great loaner to use. I just know that for myself, if I don't get exactly what I was after, I'm never quite satisfied and it was money wasted. Better to hold out and get what you're truly after - may save you from spending extra in the classifieds right away.

Just my thoughts :)

Quote:

---

Originally Posted by omega1300

Hey Serv - if you have to go through amazon, why not just get on Royal Shaves waiting list? Return the one they sent, and in a few weeks when a Dovo is available, it'll arrive at your house. In the meantime, you've got a great loaner to use. I just know that for myself, if I don't get exactly what I was after, I'm never quite satisfied and it was money wasted. Better to hold out and get what you're truly after - may save you from spending extra in the classifieds right away.

Just my thoughts :)

---

I am rolling that around in my head. I might as well, right? I do have that straight that mvcrash loaned to me for the time being......

I just might do that.....

Just spent 10 mins chatting with the fellas over at Royal Shave, they stated that they have returned their stock of best quality razors because they didn't realize that they were branded with "Col. Icabod Conk". They were ordered due to Dovo brand being back-ordered. They stated it is the very same razor just doesn't have the Dovo stamp.

Well, dang-it, it's my birthday and I'll cry if I want to! :boohoo:

They said they would take the refund and even credit me shipping. I asked about their other razors and they stated that everything else in stock is actually branded Dovo razors.

So, I am going to send it back and they will give my credit which I will put towards the purchase of this:

Dovo Prima with Ebony Handle, Full Hollow Silver Steel, 5/8" | RoyalShave

That's a beautiful razor.

Quote:

---

Originally Posted by Servant4Christ

Just spent 10 mins chatting with the fellas over at Royal Shave, they stated that they have returned their stock of best quality razors because they didn't realize that they were branded with "Col. Icabod Conk". They were ordered due to Dovo brand being back-ordered. They stated it is the very same razor just doesn't have the Dovo stamp.

Well, dang-it, it's my birthday and I'll cry if I want to! :boohoo:

They said they would take the refund and even credit me shipping. I asked about their other razors and they stated that everything else in stock is actually branded Dovo razors.

So, I am going to send it back and they will give my credit which I will put towards the purchase of this:

Dovo Prima with Ebony Handle, Full Hollow Silver Steel, 5/8" | RoyalShave

---

Nice razor.....takes a nice edge.