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Amazingly enough, I find the files work fine when I click on the download icon instead of the underlined file title name. DUH!!! Thanks, hoglahoo, for letting me know they are, in fact, working...

When I try to download any of the help files, I get a bunch of gibberish in a Word page, but the gist of it is "Access Denied". Am I doing something wrong? I don't see anyplace that requires a...