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Lastly, if all else fails, contact Sue (Mama Bear). She has about as good of customer service as you'll find anywhere.
-Fred

What sort of brush are you using? I find that a pure badger works best with any soap.
Also, could it be that you have hard water? Is this well water without a softner? If that's the case, you...

Fire her off an email and ask about international shipping. I know she did not originally, but I believe she does now. For the must trys, I recommend Dragon's Blood, Egyptian Musk, Mayan Gold and...