Search:

Other way around. Put a little dab of cream on the brush and dip in water as needed.

It's easy to add water to a cream-based lather, but difficult to add cream to one. With soap it's easy either...

It sounds like your lather is too dry. Try lathering on your face, and keep adding water a bit at a time until it's nice and wet. You don't necessarily want a thick lather, but you definitely want...

That means you dinged it on something somehow. It needs to visit a hone.