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If an item is appropriately packaged, but arrives damaged, I wouldn't consider it the sender's fault, but would work through the shipping company. Unfortunately they'll back themselves behind tons of...

Really?? Using an option that includes a decent box but still just use an envelope that easily shreds. Not that it's forgivable on the USPS side, but my confidence in mail distribution...

I think the vast majority of eBay traders ship their stuff decently packaged, but there are always a few clowns that stand out negatively, and unfortunately it's happened with a really nice razor...

I recently had a pretty decent shopping experience with an eBay shop, where one of my soap bowls came busted. No questions asked, the US-based seller put a new one in a proper box with loads of...