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+1 washing is a good thing.
Also with a young face just shave once or twice a week
and it is OK to lather, rinse and dry more often than you shave,
like once a day. Rinsing ALL the soap off...

Hmmm.. severe acne --- I recommend a visit to a doctor
for advice. Acne has a number of causes and I know that
I cannot diagnose the issues on the internet.

What does he shave with now?
...