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As others have said angle is incredibly important. Also, don't use a firm grip. As Obie taught me, pretend the razor is a bird. Hold it firm enough so it doesn't get away, but gently enough so you...

As Jeff said, it's normal to hear noise as the razor does its work. I remember during one of my early shaves my 7 year old daughter came into the shave den and said "cool dad, I can hear it cutting...