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After much time and debate I have managed to get my money back, thank you all for the advice.

Cheers,

Thanks so much, you have given me all the confidence I need to make sure I get a replacement. I will let you know how I go.

Cheers.

Thanks very much for the help. I will make sure I get a replacement and get the new one honed professionally.

Cheers.

Thanks for the welcome and the quick response. The razor is a Dovo classic full hollow ground. I noticed the rust before I used the razor for the first time, but still gave it a try anyway. I...

Hi,

I received a new straight razor from my wife for Christmas. The cutting edge has a few small lines of rust on it. We took it back to where she got it and was told it was just surface rust and...