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There is some adjustment that can be made, on the TTO, Adjustable and is sometimes needed if the razor has been dropped.

They were made of brass, so a fall from sink height or into a sink, landing...

Which model Gillette are you using and brand of soap?

Some soaps (especially Caned Soap) can leave a residue, build up and prevent a TTO mechanism from operating smoothly. If forced can damage the...