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I agree. I don't see why the buyer should have to pay to ship something the seller misrepresented, didn't pack properly etc. I know some people have been successful getting the seller to refund...

Did you contact them? Did they refund your money?

All of which the buyer has paid for. Of course you have to fulfill that part as agreed upon or there is no transaction. I understand you have sold a lot and feedback is important to you but in my...