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My chin is very thick like most of us, and i've found that I really cant do a true ATG pass on my chin just yet. What works best though is if I really angle my razor at a 45 degree angle or more and...

I wont be of any help, I had similar problems early on. I dont know what I did, but now it works fine for me. I guess maybe its just a "hang in there" problem... Until we can get a traveling SRP...