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From what I hear, new Dovos rarely arrive shave ready straight from the factory. Your razor needs to be sharpened by a professional razor sharpener. And then you will be good to go :gl:

Have you shaved with it?

And did the seller promise a shave ready razor?

:gl:

If yes to both, then the next step is to contact the seller.

If no, then you may want to contact a...