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Call them on the telephone. Ask for Will. I think he is still the head guy. Mention that most on SRP suggested you return it. Just so he knows you are part of SRP.

Before I finally put the plug in the jug for good, one day at a time ...... when I was closing up them gin mills the barmaid used to say," Last call for alcohol."

Back to the razor. I would guess...

If you have the time and the inclination could you post a pic of both sides of the bevel ? Just curious to see how far one side is from the other.

Big + 1 on what TBS posted. I know the feeling, you have it in your hand, you're frustrated and it is a hassle to pack it, go to the PO and mail it back. I"ve 'settled' for less than I paid for in...

So it is even from point to heel on one side and wider at the middle tapering down at point and heel ...... I don't know. It might be something to do with the spine on the one side, or just sloppy...