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It might not be sharp enough or you might have an angle problem, try lowering the angle a little

One thing I tried when I first started was using conditioner on my face when using a hot towel, it really softened the beard. When my shaving ability got better I could drop the conditioner

It's very easy to go above a 30 degree angle at first, try about a spine width above your face, that might be easier to picture/reproduce. For me 30 degrees is a bit on the high side except for a...

It could be shave prep, especially if the second pass is way better as the remaining beard had more time to soften. Also, instead of the 30 degree angle, start with the blade flat on your face and...