Rockwell 6c

My Rockwell 6c is gunmetal.

I've noticed that the edge of the top cap, where it rubs my skin looks like the gunmetal is starting to wear off and I can just about see what looks like brass starting to show.

I am a bit disppointed because although it almost certainly won't make any difference to the shave even if all the gunmetal wore off, I've had it less than a year and I really don't use it often.

I don't shave off the top so to speak, I hold the razor angled down so I can actually feel the blade on my face but the top must still rub me too I suppose.

Has anyone else had this issue?

Hi Steve. I was just looking at Rockwells website. If you contact them with your issue along with pics, they might give you a replacement cap. I don't think the coating should wear down like that. Hope this helps.:)

Now that you mention it, Mine looks a little foggy on both sides of the top cap. Maybe 4mm wide.

Contact them Steve and let me know what they say. BTW, Yes, Mine is Gunmetal too. I bet I've had 30 shaves with it.

No problem with my top cap. It could be soap residue so try a damp cloth and rub it to see if it disappears.

To find the correct angle for a DE, place the top cap on your face with the handle parallel to the floor. Rotate the handle downward till you just feel the blade. Even the the top cap is in some contact with your face. If it weren't you'd be scraping the whiskers off more than cutting them. That would be very uncomfortable on your face.

Bob

Heres the issue, it isn't bad and hopefully won't get worse.

I'm sure it won't stop it shaving well but I will contact Rockwell. I'll let you know what they say.

Attachment 342454

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Originally Posted by Gasman

Now that you mention it, Mine looks a little foggy on both sides of the top cap. Maybe 4mm wide.

Contact them Steve and let me know what they say. BTW, Yes, Mine is Gunmetal too. I bet I've had 30 shaves with it.

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I cant imagine I've had many shaves with it either, maybe 50, mostly because I was checking out the different blades you sent me to see which (Nacets) ones I liked best.

Quote:

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Originally Posted by Gasman

Now that you mention it, Mine looks a little foggy on both sides of the top cap. Maybe 4mm wide.

Contact them Steve and let me know what they say. BTW, Yes, Mine is Gunmetal too. I bet I've had 30 shaves with it.

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I filled out their contact form and I'll let you know what they say.

"Dear Sir/Madam,

I bought a Rockwell 6c in gun metal from Amazon last year 21st September 2021.

I have noticed that the gun metal finish is wearing off from the edges of the top cap.

Although I enjoy shaving with a Safety razor, I have used it less than 50 times as it is mainly my backup and I usually shave with a straight razor.

I am disappointed that the finish is wearing off after so little use.

I can send you a photo is you would like to see the issue I am experiencing.

I thank you in advance for your assistance.

Regards
Steven Fraser".

Their website does say they warranty their razors for 60 days and after that they can supply replacement parts, I would be hugely PO'd if they sold me another top cap and the same happened again.

I used it maybe 50 times so far, if I were starting to shave with a straight I would be advised that I need twice that just to get comfortable using one so I don't think that 50 shaves is a lot on a razor that I should in theory be able to use for the rest of my life and even pass on eh.

I just got a reply from Rockwell, that was quick.

I'll send the photo and pay the $10 shipping, fingers crosses it doesn't happen again but I'll probably keep the new one unused for if I eventually need it.

Hello Steven,

Thanks for contacting Rockwell Razors.

Sorry to hear about what happened with your razor. Can you please take images/videos of your razor and send them over to us so we can provide you with the best recommendation? We request you to please mention your order number or the email address provided at the time of placing the order so that we can track it.

We do offer free replacements, free returns and a 100% quality guarantee up to 60 days after purchasing the razor to customers who purchased their product(s) directly from getrockwell.com, getrockwell.ca, or our Amazon Store. After this point, we're happy to help you get any replacement parts you need free of charge, we just ask that you cover the cost of shipping the parts ($7 for US customer, $10 for Canada customer, $15 for International Customer).

Please feel free to write back to us if you have any questions or concerns. We are here to help.

Regards,
Brar
The Rockwell Razors Team

I suppose, getting a 6S should solve any disappearing coating problem. :angel:

Bob

Yep. That would fix the issue for sure. ;)
Thanks for letting me know Steve. I will keep an eye on mine. 100% garentee make me think I can wIt to see if it keeps getting worse. Keep me informed.

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Originally Posted by Gasman

Yep. That would fix the issue for sure. ;)
Thanks for letting me know Steve. I will keep an eye on mine. 100% garentee make me think I can wIt to see if it keeps getting worse. Keep me informed.

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They sent emailed me a pre made order form for $10 shipping to canada, it would have been $7 in the States.

The top cap actually cost $20 but we have a lifetime warantee on Rockwell razors so it was free except for the shipping.

It will be here Thursday according to the tracking number but I will keep using the old one, the new one can be put away in case I need it later.

Smart idea.