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This may be a little premature but I will ask anyway. I sent a razor to member listed in the classifieds member section 5 weeks ago. He said 2 weeks ago it would be in the mail it was not. Emailed him a couple of days ago no reply. I already paid him for the service. If this continues down this road what are my options resolving this matter. What would a reasonable turn around time be or am I just being impatient. Thanks.
You have the option of leaving him Neg feeback if you choose to do so,would first try to get it resolved .
FWIW, it's always a good idea when you're "doing business" with someone, to exchange "real" names, email, postal, and physical addresses, and one-or-more telephone numbers (and check that the phone numbers work). I'm assuming that, before sending either money or razor, you asked-for and verified recommendations from previous customers. We live and learn... and sometimes it's the "hard" lessons that teach us the most. Sorry for your troubles. I hope you have more than one razor.Quote:
Originally Posted by Hacker7
One would not expect to have to do all the info gathering from an SRP member,I never do, never an issue.
I consider everyone on here a gentleman, and would expect no one here to break that code. Give the person the benefit of the doubt. Everyone makes mistakes, we're all human. I would keep trying to contact them through every means necessary before I'd do anything to drastic.
I'm willing to bet things will work out for you.
I agree with everyones advice thanks. I am most likely jumping the gun but its becoming a concern. What would be a reasonable turn around time be maybe I am unrealistic. Yes I have a few razors to keep me going. It is not any of the big names on this forum. And thanks again this is a special group of people here just an amazing pool of knowledge.
Its like anything you send out - the second you put it in the post, you want it back. I'll give you that. Worse still is not being contacted after reaching out!! I feel your pain!Quote:
Originally Posted by Hacker7
That said: I have been on forums long enough to have seen some weird things! Remember, dealing with a single man means things can and will happen. It not like a corp that has systems in place for "misfortune."
I would ask one of the forum mentors or moderators.
The cream always comes to the top,If you cannot get the Issue resolved shortly.
Leave Neg feedback, the member offering the service will not be doing business on SRP for long.
I agree and will let it play out a bit longer. Live and learn.Quote:
Originally Posted by earcutter
It ain't me, but I've been around long enough to know that "life happens". I ordered a custom bbl from a one-man shop who promised six-months delivery. I contacted him when i didn't hear anything after 6 months. He quickly replied that he'd had a case of pnuemonia and it had set him back a few weeks. I thanked him and waited. I got my bbl a few weeks later, and it was worth the wait.
The key there was communication and that he had a great forum reputation, and that I understand small biz often has delays of biz and life that are inescapable.
Communication though, when I lose contact i get a little paranoid, but i wait and it usually works out. Hang in there.
where is this feedback? I just looked around, don't see any specific place for such.Quote:
Originally Posted by pixelfixed
In the classifieds click on the user name in the opened or unopened ad.Quote:
Originally Posted by WadePatton
I don't think asking what is going on when it has been over a month is "premature". Did they quote you a lead time on getting it back to you when you sent if off? IMHO 5 weeks is a little long if they aren't one of the well-known (busy) honers. I'm just thinking even if it took 1 week to get to them, seriously, 4 weeks and it's still not done and in the mail? I'd be a little upset. It was just honing right? Not like a complete restoration or something?Quote:
Originally Posted by Hacker7
Of course, communicate, and the suggestions for patience are good. But I'd also be a little upset if it were me - thats all.
Had the package in 2 days. No I did not ask how long it would take. I needed a bevel set and a hone. I emailed him a couple of days ago I wait a few more days and try again. Who knows stuff happens. ThanksQuote:
Originally Posted by JoelLewicki
Contact the person either there is the PM system on this site, and you probably have their email as well.
If you are not able to get in touch with them let me know.