Originally Posted by
mercV12
Sue,
I have not "told the WORLD how horrible you are" in any way. All I said is that my experience was a disappointment and that I will not be giving your products another try. That's all.
I made no demands of you, I simply requested a sample of one of your products to help me decide. You're response was that you weren't going to send me a sample of it. Not that you didn't have any to send. I said, "I am new to wet shaving and since there are so many choices, I am having a difficult time deciding. Can you please send me a sample." Again you communicated your unwillingness to send the sample. (nothing was mentioned about a lack of product to send.) Then I said, "This is my second order in 2 weeks, but I feel that my customer loyalty is diminishing." That's all. Next thing I knew you were giving refunding my money. A little $0.05 sample could have saved a customer. I didn't say anything mean to you. I didn't "ridicule' you. If you were in tears, the tone of your email sure did not indicate sadness.
Please don't make false accusations about what transpired. Isn't it enough that you lost a customer for life? Now you actually have the audacity to make false accusations about me months later? Sue, my experience with you was bad enough. Please drop this.