I bought several 150 gram tubs of Taylor of Old Bond Street shaving creams and had them shipped to me, as usual. I just opened them, and they are melted to varying degrees. All of them are much softer than they should be. One of them, the Lavender, is essentially liquid. A little of the Lavender leaked out, but not much. Nevertheless, the volume of all three tubs seems diminshed too. Perhaps that's just from the loss of embedded air. If so, that shouldn't affect the weight, but I can't check that easily.

This is the first time this has ever happened to me, but I am fairly sure I've never ordered in the summer time before. I live in Texas, and the temperature right now is 99 degrees. There's no telling how hot the box of creams may have gotten in the UPS truck before they were delivered to me.

Has anyone else ever experienced this? Will the creams harden again now that they are inside in cooler temps? Would putting them in the fridge help? Will they still work properly even if they don't harden again? I doubt there's any way to put the air back in them to fluff them up and restore them to their normal consistency. I'm wondering if I should just return them.