Thread: (Ebay) Why so rude?

since i was looking for a straight razor, i had contacted to some sellers from US, to ask about shipping conditions (to europe), more pictures (if needed). i don't know why many replies from sellers were so rude, i understand ( but not sure) if they had some bad experience with oversea sellings but even i think a kind of reply to message needed. well now i found what i was looking but still don't understand the mean response from US sellers.

Don't take it personally I have gotten some surprising responses from US sellers. I sell on the bay too and I'd rather not ship to some places. Last week a buyer from Turkey backed out of a sale because the shipping was to much. I think some people are just rude and should probably be doing something else. Keep the faith.

I don't sell there but I buy a lot. I wonder if sometimes you miss the description ( I only ship to the 48 states) ? When you ask rude people (just in case) if they would make an exception or didn't notice this , they see it as a PITA asking something they already answered.

On the flip side I have made some friends with sellers both in my town ,that I have had the opportunity to shake hands with, and some not so close, that I might visit someday.

There are all kinds out there and you may run into more bad ones on the internet because people forget it's real life too. You deal with a lot of alter egos.

Originally Posted by 10Pups

I don't sell there but I buy a lot. I wonder if sometimes you miss the description ( I only ship to the 48 states) ? When you ask rude people (just in case) if they would make an exception or didn't notice this , they see it as a PITA asking something they already answered.

On the flip side I have made some friends with sellers both in my town ,that I have had the opportunity to shake hands with, and some not so close, that I might visit someday.

There are all kinds out there and you may run into more bad ones on the internet because people forget it's real life too. You deal with a lot of alter egos.

well there is every kind. i mean some sells on ebay are mentionned to US but sometimes the sellers send their items to europe but just didn't enable the world wide shipping. in every case, when you do commerce you need to have a good relation with a costumer. i know they are not all professionnal but even in a relation with other people, there is no need to be mean. i don't try to cheat them.

Yep , mean people suck. I don't give them my business at all.

There's really no reason to be rude. I sell on the bay and do list that i ship USA only. The reason for this is the cost of shipping and the time it takes the item to get to the buyer. I mean no harm to anyone. but if you take a razor that sells for 50 US dollars then add 25 to 35 dollars thats a little high and in some cases it takes 20 to 30 days for it to get there. Well you do see the problem.

im not one of the rude ones, but i feel their frustration sometimes. I always explicitly state that i only ship US. And every time i get 12 plus people asking for shipping rates to some obscure parts of the world. Then theres the occasional few international buyers that will win an auction without even contacting first. they think its a matter of "oh, ill just pay you more for shipping". The problem for me is 1) its a lot more work on the shipping end to send international(i.e. customs forms, more secure packaging, significantly higher prices, having to wait in line at the post office versus using the automated terminal) and 2) the return process, should it come up, is a nightmare. I realize that other countries should be able to buy goods from anywhere else, but if its stated that it isnt an option, that doesnt mean ask anyway. just my opinion...

There no excuse for rudeness...

That said, the rudest person I ever dealt with on e-bay was from Greece! That does not mean all Greeks are rude..

I think that the issue of where an item ships to is not 100% clear. There have been many times that I have contacted buyers because it was not clear. Many times the ad simply says may not ship to Canada. If that is present in the information area beside the pictures I often ask. It amazes me how many times I have gotten very polite answers, of no, compared to the very rude answers of no. I do not see the value in being rude to strangers. If sellers come across as rude I often just move on. There are many many sellers and I would just as soon give my money to people who are polite.

As Ukrainian citizen I often had problems when seller even didn't answer to question about international shipping.

Lucky to me I found company which deliver goods from US.

It's like big warehouse where every client receive personal ID. So usually I win some lot and ask it to send to NJ to the company X, my name as recipient and my client ID.

After that I on my own fill up custom form and declare value (which sometimes I can write lower , to avoid import taxes).

One more preference is price, that company collect parcels and sell them together or by sea (4 weeks) or by air (2 weeks). Thats why shipping prices are really low, for 10 lbs box by sea something like 25$.

And seller have no additional problems.

Maybe you can find similar services.