custom for "undleriverable as addressed" ebay failutres?
I bought a couple of razors on ebay from one seller for a little under a hundred bucks. The razors have not arrived, and when I run the tracking number that the seller gave me on usps.com, it says the razors were undeliveralbe as addressed and that they are being returned if appropriate information was provided. I spoke with my post office branch and they said that means the seller put the wrong address on it, and they will get it back if they put a return address on the parcel. I'll mention I've received four other deliveries from ebay before and after this order from different vendors (and received them very promptly), so there is no issue with the address I'm receiving the razors at (it's my office).
It's been a couple weeks now and the seller hasn't gotten it back. The seller has a 100% positive feedback rating and has done plenty of sales, and has been fine in communicating back and forth with me on this, so I don't at all think there is any funny business going on, and I think this is a "good seller". I do however think they just made a mistake in addressing the package based on what the post office tells me.
Is it typical for me to get my money back in this situation? Since the only objective evidence I have is that the post office says the address was wrong, I don't think I should be eating my money order in this circumstance. If the post office had broken them that would be different, but this looks like simple sender error. I haven't demanded my money back yet (and the seller may well volunteer that eventually) but I wanted to check my gut on this. I haven't left any feedback yet either as I want to let it play out, and give the post office time to get the package back to the seller and give the seller time to resolve this. But was curious what is good custom on this before I start making demands.
Any thoughts?
Edit Update: produt just resurfaced in the usps tracking system so it is probably on its way here or on its way back to sender. That's good news.