Thread: 600 straight razor estate on Ebay. ALERT!!

Originally Posted by OLD_SCHOOL

If the seller rights his wrongs by offering a refund or what have you, the feedback would most likely stay at 100%, because how could one possibly justify negative feedback if the seller has taken the necessary steps to correct their mistake?

The justification would be if they still expect me to pay for shipping both ways. If it's an honest mistake, sure, I agree negative feedback would not be justified. If the seller corrects his "mistakes," I believe honest feedback would be neutral, certainly not positive. However, I don't consider the failure to mention a crack in a blade to be an honest mistake. Not mentioning something as blatant as that is flat out deception and should not be tolerated.
Too many sellers pull this stuff and just hope most won't bother doing anything about it. The last hone I bought on ebay was a barber hone described as having a small crack along the side of the hone. What it had was a two inch piece broken off of the end of a five and a half inch hone. The seller insisted that was the crack he had mentioned, yet the photo didn't show the hone was in two pieces at all. If I have to pay $11.00 to cover shipping both ways to get my money back for the hone, I don't consider that to be a correction of a mistake. I'm only out the $11.00 because the seller did not honestly describe the hone. In my opinion that does not merit positive feedback.

I agree. I think that I am rating my experience with the seller. If I got an item that was mis-represented, even if the seller refunded me the purchase price, it's still not a positive experience. It would be neutral at best.

I understand that they are in the business to make money, but sometimes you feel like you just paid 8 bucks to look at a broken item and then send it back.

The thing that gets me is that I may pay 5 bucks and you use 3 to ship me the item. Then when I don't like it you graciously offer me a refund of the purchase price as long as I ship it back on my dime. You just made 2 dollars and still have the item to try and re-sell.

It is anoying when a seller on ebay doesn't describe an item properly. But I don't want to complain too much. A couple of times I have benefitted from a pooorly described item. Sometimes a seller will describe an item as being in worse condition than it is. Just a quick clean up and the razor looks so much better than what was described.
And by the way, instead of whining and moaning about it, I gave the defective razor away as a freebe.

Originally Posted by ndw76

It is anoying when a seller on ebay doesn't describe an item properly. But I don't want to complain too much. A couple of times I have benefitted from a pooorly described item. Sometimes a seller will describe an item as being in worse condition than it is. Just a quick clean up and the razor looks so much better than what was described.
And by the way, instead of whining and moaning about it, I gave the defective razor away as a freebe.

You must be buying from me? I take details to the extreme. Members here have been trying to get me to sign up forever, but please don't tell me you're gonna rub it in my face when I take details to far, and you end up with one of my WB's for $15.00 ??? I just wanted to talk about shavin!

Well Chris is right, nobody complains from bad descriptions when they work out in getting a great deal, and at the same time when the gamble doesn't work in our favor we're quick to point out a seller should know better.
Generally I am fairly liberal with giving them the benefit of doubt. However if the seller seems to intentionally misrepresent an item it's very different. Many examples for this like providing many decent pictures yet the one that shows the chip or the giant rust spot on the back is either missing or really blurry or the problem just happens to be in an overexposed or underexposed area....
or telling me the scales are 'definitely organic material' and doing a little dance to say ivory withoud saying it and they're plain celluloid that doesn't even resemble the thing....
Usually when I point out the issues a seller agrees that it's their mistake and I expect them to cover shipping to me. On a couple of occasions I've even done a paypal dispite on a $15 item just because the seller was being a jerk and was more than clear to me they're just dishonest.

I would expect that in the case of sellers mistake they would cover the return shipping to them as well, but it's very rare that they would offer this.

Honest seller without knowledge is one thing, one that sells many razors gets a few free passes from me after which I expect them to have learned what kind of description a of prospective buyers are looking for.

I completely agree with holding the seller up to a higher standard. Obvious defects must be mentioned. I got a lot of 6 razors and three of them were chipped beyond repair and one was rusted down to the bone. I emailed the seller and he had the gall to only offer a partial shipping refund. Well, he's definitely not getting positive feedback. Such defects MUST be disclosed. Think of the non-experts who buy those POS's. We owe it to the world! LOL