Thread: First Razor! (Arrived broken)

So I bought my first razor on ebay the other day. (SHAVEREADY) BOKER (THE KING) STRAIGHT RAZOR

Anyway, shipping options were $2 for first class or (all though I was not aware of another option at the time....click more services) Priorty mail small flat rate box for $5. I chose the $2 option. It arrived yeasterday in a regular letter envelope with some extra tape. Inside was the razor surrounded by the "added protection" of a jewler's zip lock baggy. Needless to say the scale was now broken at the wedge. I've contacted the seller, drkmoose77, and he/she has basically said, "They're sorry, but I chose the cheap shipping."

Is it just me, or would any reasonable person "assume" first class would still mean some type of box or bubble wrap? Who's at fault?

He is. Assuming you paid by Paypal, raise a dispute and see how far his excuse goes with them.

Are you joking? That seller is being an asshole. You definitely definitely should raise a dispute on paypal. The seller could have always shipped the item in a bubble mailer and/or with bubble wrap for the same shipping cost, so the fact that "you chose the cheap shipping" does not excuse his/her crappy packing. Raise the dispute and immediately escalate the claim. Have pictures ready if the seller is going to be tough and argue. Hopefully, you've kept the envelope it came in and you know what you were charged for shipping and how much it actually cost the seller to ship the razor.

I'm sorry to hear about your misfortune though.

I had that happen and contacted the seller THRU EBAY, they refunded me...but only after I threatened negative feedback and filing a dispute. Make all contacts thru ebay for reference...CYA

I would have preferred the blade, but a broke blade to me is worthless...

Originally Posted by jeremaw

So I bought my first razor on ebay the other day. (SHAVEREADY) BOKER (THE KING) STRAIGHT RAZOR

Anyway, shipping options were $2 for first class or (all though I was not aware of another option at the time....click more services) Priorty mail small flat rate box for $5. I chose the $2 option. It arrived yeasterday in a regular letter envelope with some extra tape. Inside was the razor surrounded by the "added protection" of a jewler's zip lock baggy. Needless to say the scale was now broken at the wedge. I've contacted the seller, drkmoose77, and he/she has basically said, "They're sorry, but I chose the cheap shipping."

Is it just me, or would any reasonable person "assume" first class would still mean some type of box or bubble wrap? Who's at fault?

That's a doggone shame. They behave as if they don't even know how to ship a delicate item like a str8 razor.

+++1 on the previous posts. Take photos of the packaging and the broken razor. File a dispute with ebay immediately.

I wouldn't even wait for a second response from the seller. They've already given you their response to your problem, "Tough luck." I would give them negative feedback and file a dispute with ebay at the same time.

Guys, as raw as the deal is, the shipper did nothing wrong...

I think it's the seller's fault too.

When you ship something, especially if it is something "antique" (which the seller says it is right on the auction), you need to take reasonable precaution to make sure it arrives in one piece.

Sticking an antique in a regular envelope, inside a ziplock bag (so at least all the pieces it smashes into will stay in one place) is in no way a reasonable precaution for an item like that.

Hell, I even put my Wapi in a proper padded envelope with extra bubble wrap for shipping, and that thing is solid steel. You never know how the mail fairy is going to treat your stuff.

When you offer shipping options, most people assume the difference in price is because of a difference in shipping speed, NOT in the quality of the packaging. That should be the same no matter what you pay. And the seller would have to be living under a rock not to realize that. At the very least he should have noted what the packaging differences between the shipping prices were. I think he's being intentionally deceptive.

The seller is obligated to provide you with an item matching the condition of the auction, delivered to you taking reasonable caution to assure it arrives in the condition it left in (once you have paid, obviously). He didn't do that. It's that simple.

I agree with the above, raise a dispute.

Originally Posted by BKratchmer

Guys, as raw as the deal is, the shipper did nothing wrong...

I hope I never have any dealings with you then.

Originally Posted by dannywonderful

I hope I never have any dealings with you then.

I'm sorry you feel that way. Was it shipped well? No! Certainly a conscientious shipper would have mailed it better, but legally...

The seller did everything they were obligated to. And eBay and Paypal will stand behind that seller....

Shipping cost is for the amount of TIME it takes for something to arrive, not how it should be packaged. I say raise a dispute with the guy.