Thread: Bad sellers

If a seller accepts a payment, but does not ship the item, is there actually anything that can be done other than bad feedback, strikes etc, or is there never any redemption.

I recently bought an item which I won, but despite repeated attempts to communicate via email, nothing has happened. I have tried telephoning the seller, but he does not answer! He answered once initially then hung up!

Any reccomendations, or is that the end?

Well if you paid through paypal you'll get your money back. Fill a dispute and escalate to a claim immediately. Make sure you give all the details in your explanation as the seller has a chance to answer your claims. Other than that negative feedback is all you can do. Make sure to give them a bit of time. Could be illness or some emergency.

No No, don't give up on your money yet!
Go to ebay's resolution centre. Make a claim there and describe what you are complaining about, they will try to help you.
And if that fails, do the same thing with PayPal and your credit card company.
If the seller can't document shipping the the goods you have paid for, then you have a pretty good case. I have won similar cases three times, haven't lost a dime yet

If this was through Ebay, you have 45 days to file a complaint, They can get you a refund. You need to work through their process though. I am not sure if Paypal has a way to file a complaint or not

It looks beautiful in the pics too, what a shame as I really wanted it! Blued tang, real MOP scales, NOS.....Ill give them more time, but I cant see it happening.

http://cgi.ebay.com/ws/eBayISAPI.dll...ht_3857wt_1139

So I write to paypal and they issue me with a refund? How long does this normally take? Thanks for your replies, Id be glad to get my cash back.

Edit: not sure why the link does not work

No, don't go to Paypal just yet.
Ebay's resolution center is what you want for now. They will get back to you in a couple of days. Just follow their lead, and you will be fine. And don't close the dispute until the money is back in your PayPal account.
If you do, then it cannot be reopened.
If, for some reason ebay isn't able to serve you right, THEN you go to PayPal and or your Credit card company.
Just do it properly as adviced by ebay, and you really should be fine.
Good luck

here you go. Vintage Silver-Ring Razor w/Mother Pearl/Roses MINT NOS - eBay (item 220615629098 end time Jun-06-10 18:29:48 PDT)

I think it will probably work out. It has only been 3 days and the seller has 2500+ feedback.

Originally Posted by Scipio

It looks beautiful in the pics too, what a shame as I really wanted it! Blued tang, real MOP scales, NOS.....Ill give them more time, but I cant see it happening.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=220615629098&ssPageNam e=STRK:MEWNX:IT#ht_3857wt_1139

So I write to paypal and they issue me with a refund? How long does this normally take? Thanks for your replies, Id be glad to get my cash back.

Edit: not sure why the link does not work

Thanks for fixing the link and for building my confidence, but I still dont get why they havent responded, neither will they answer the phone. I even left a voicemail.

Im glad to know I can 100% get my money back, its a relief! They do have alot of feedback, but they also have a few negatives which said 'no correspondence/no reply' and 'never received item.' This makes me feel inclined to believe they may not ship...time will tell

I like that razor

Wow. You got a great price on that razor.
I really hope it ends up in your mailbox.