Beware of ebay seller tomfla !!

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I purchased two razors from this seller a month ago. Here are the item numbers in case you are interested................ 200029635910 & 200029633818 (this is the problem one)

The "JA Heckles Razor New In Box Germany NO RESERVE" is the one I had a problem with. I received it and it was not NIB as indicated in the title or description. The seller is extremely rude and has made no effort to correct the problem. And of course ebay has been zero help at all! That is the short version, the long one is below

I realize the pic of the Henckels was not the best but then again most of the pics taken are not any good. It was a pain to deal with due to him not taking paypal and him waiting a day and half to get me an invoice so I could pay him. But I got the postal money order and sent it priority mail with delivery confirmation the very next day after he got me an invoice. The invoice was incorrect as he double charged me for delivery. As you can see he has a shipping discount for multiple sales. He agreed on the corrected amount, it was sent, and received rather quickly.

I then received the razors. Packing was poor but they did not get damaged as far as I know. I checked them over and they were both dirty but I didn't think much of it. The Heckels had hair inside and out, had soap scum in the usual spots you would expect for a used razor. The pin on the Heckels was rather loose, but other than that it seemed like a nice razor worth $20 to me.

I had looked at lots of auctions since I had won these from this seller and I had forgot that the Henckels was supposed to be NIB. So I left feedback the same day I received the item as I always do, even though he had not left feedback for me. A few hours later I reviewed the auction and realized the item was not as listed but learned it was hard to take feedback back and it was not worth the trouble. As stated about, I thought it was worth what I payed, but I was not happy due to his false advertisement.

I let a good week go by and still had not received the feedback I had coming. I payed promptly and had proof of that. So after that week I send a reminder to him figuring that he has a lot of auctions and lost track or something? Three or four days go by and still no feedback, so I send another message stating only "Second request for feedback". This is what I received back:

2nd time ignoring it.

I was not happy at all. How hard is it to leave feedback?? So this is what I sent him.

What is your problem. I gave you positive feedback even though the razor you sold me was NOT as advertised! It was NOT new, that's why I had to clean all the hair off of it. I paid promptly, I fulfilled my obligation and should have received my feedback right after you got paid. I included more than enough info for you with my payment to make it easy for you. I still have no feedback. Do you enjoy being difficult??

And this is what he sent back to me:

People will give feedback if they want when they want or not if they dont want to. You do not need to request it. Repeated nagging is not a good thing and I dont think will help you.

Since he is a rude a** and refused to so something so easy and since he is also a liar with his listings I decided it was worth the trouble to file an "item not as described" complaint:

Item Significantly Not As Described: JA Henckels Razor New In Box Germany NO RESERVE (#200029633818)
Payment Method: US Postal Service Money Order
Payment Date: Oct-02-2006
Additional Details: Razor was listed as New In Box.The razor was full of hair inside and out, had gunk/soap scum built
up. Also the blade is very loose in handle.Blade has scratches on it.This clearly indicates the razor
is not "new in box" as stated in the auction.I left feedback before reviewing the listing. Decided
it was not worth it to file complaint, now seller refuses to leave me feedback, I have asked twice.He
stated he was "ignoring me".I now want a partial refund or a full refund and I will return razor.

Mr Tomfla never even responded to this. I imagine because he sells a lot on ebay and realized that there was nothing I could do. See, since the amount is under $25.00 I am SOL. I did not know this. Here is ebays response when I tried to escalate this to a claim:

****Transaction: JA Henckels Razor New In Box Germany NO RESERVE (#200029633818) sold by tomfla on Sep-27-2006.


Dispute status: Open - Other party has not responded.


We're sorry you weren't able to resolve the problem with tomfla. Unfortunately, your claim does not qualify for reimbursement under eBay's Standard Purchase Protection Program because the sale price of the item is below $25.00.


However, by closing the dispute, eBay's Trust and Safety team will be informed about this transaction and your unresolved concern will be noted on the seller's account. If warranted, the seller's account may be restricted or suspended. Due to privacy concerns, we will be unable to share the details of any action we take. If you have any questions regarding the status of the seller's account, please check their feedback profile page. ****


So the bottom line is you are on your own. Its not the $$, its the fact that this guy can lie, be an a$$ and ebay will not help you. I will never purchase anything on ebay again unless the buyer uses paypal, I would suggest the same to the rest of you. I will also not be purchasing any more razors on ebay unless I am willing to take the amount of cash it costs me and trow it in the trash can, because that may be what I am doing anyway. I would rather pay more and buy from someone here.

In the end he has to live with the type of person he is, so that makes him the looser. I am only out a few $$. Just wanted to let others know before they bid since he does list a lot of razors. Had I paid $50 or more it would be a little harder to swallow. I am done ranting now