Thread: When did this BS start?

I think you guys are putting too many motives in ebay's collective thoughts that aren't really there.

I am sure that ebay has analyzed what generates the most sales, because what generates the most sales generates the most final value fees and listing fees.

Negative feedback anywhere slows down sales. Negative feedback to buyers from sellers discourages buyers, they got protected first and the most. Make the sellers take it on the chin a little bit to encourage the buyers to show up in the greatest numbers. The cooling off period also maximizes buyers because a lot of people will just forget about it or will genuinely work it out, even if they'd rather just leave negative feedback. Less negative feedback probably also means ultimately they (ebay and paypal) deal with disputes less.

Two things drive listed (like stock listing) companies - revenue growth and liability/risk limitation. Policies might be described as solving a problem for the customer, but they're usually solving something bad or generating something good for the listed company.