Hi everyone,

I'm new to wet shaving and I recently picked up a razor from the classifieds as well as as strop and brush from Star Shaving. I placed my order on September 5th. The order confirmation e-mail said I would receive shipping information once it was shipped, but I've heard nothing at all about my order so far. Since the 5th, I've e-mailed twice and tried to call their number three times with absolutely no replies. Does anyone have prior experience with this vendor? Is this normal for them? I can understand a delay in shipping the order, but it's been more than two weeks now and I've heard nothing from them at all so I'm beginning to get worried. Should I call my credit card company?

Thanks so much for your help.