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Thread: Loss for words at cracked scales
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02-20-2016, 08:18 AM #1
- Join Date
- Feb 2016
- Location
- Las Vegas, NV
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- 77
Thanked: 0Loss for words at cracked scales
Hi. I have been lurking here for a bit and just decided to make an account today. I was going to make my first post about my first straight razor shave. Unfortunately it has to be about me buying my first 6/8 straight razor and the scales cracking. I very hesitantly bought a 6/8 dovo full hollow best quality from Superior Shave and got it in the mail today. I sat on it for a while but eventually pulled the trigger because it was the only 6/8 full hollow carbon steel classic straight razor I could find. I figured I just needed to baby it. I took it out and opened it up and compared it to a Dovo Forestal I never fully used because it's too dull and is a hassle to get it honed. When I closed my straight razor I noticed it has a crack on the pivot. I am so confused and utterly speechless. What it he world happened. Did I mishandle it? I was just opening and closing the scales carefully. I didn't even have a chance to take it to my bathroom and strop it. I was paranoid about the scales breaking so that is why I almost didnt buy it but this is something that has me at a loss. I'm just staring at my new straight razor wondering how I spent that much money on something that broke so easily. I'm not even sure what to do.
Last edited by Ponypox; 02-20-2016 at 08:20 AM.
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02-20-2016, 09:19 AM #2
I think the best thing to do is to contact the vendor and tell them your story - include photos as well as it sounds like you've bought a defective item.
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02-20-2016, 10:41 AM #3
Yeah contact the owner sometimes these little things happen just slipped through the QC net it's not your fault no worries just phone and I'm sure this will be quickly resolved.
“Wherever you’re going never take an idiot with you, you can always find one when you get there.”
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02-20-2016, 11:18 AM #4
- Join Date
- Feb 2013
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- Haida Gwaii, British Columbia, Canada
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- 14,457
Thanked: 4830I'm sure that in time you will have this little set back resolved. In the mean time I am sure you are distressed. I'm sorry your shave has been spoiled. You can get past this. All you need is a little time and patience.
It's not what you know, it's who you take fishing!
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02-20-2016, 04:21 PM #5
- Join Date
- Sep 2008
- Location
- Southern California
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- 802
Thanked: 154Bummer; that's really disappointing. It might have gotten damaged during shipping. As the other guys said, contact Superior Shave; they'll no doubt make it right.
de gustibus non est disputandum
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02-20-2016, 04:32 PM #6
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- Jan 2008
- Location
- Rochester, MN
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- 11,552
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Thanked: 3795You did not get a chance to do it, but the most common way that beginners break scales at the pivot is by holding the razors by the scales when they strop.
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02-21-2016, 02:18 AM #7
- Join Date
- Feb 2016
- Location
- North Carolina USA
- Posts
- 69
Thanked: 9Just call or email Jarrod at TSS. He is a great guy to deal with and I am sure that he will make it right. That razor from him is shave ready as well. TSS puts a great edge on their razors before they ship. Sorry that you received a damaged razor.
Have a great day!
Craig
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02-21-2016, 05:03 AM #8
- Join Date
- Feb 2016
- Location
- Las Vegas, NV
- Posts
- 77
Thanked: 0Do you guys think a dovo 6/8 best quality is worth rescaling? Is the blade the same quality and such as the higher end models or should I just buy another 6/8 razor and request a refund? I bought it because I couldn't find another 6/8 carbon full hollow with classic scales online with the same tip and minimal gold wash. Thanks again guys.
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02-21-2016, 12:09 PM #9
Speak to the vendor. Might find they can rescale if you ate worried about the scales if a replacement. Have dealt with Jarrad before so sure he will do all he can to help you out.
Razors are sent all around the world all the time. Cross country for a hone poses no issues as long as packaged properly. As said Maxamillion is a razor maker among other things so sure that he could help with anything you need.My wife calls me.........Can you just use Ed
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02-21-2016, 01:51 PM #10
I don't understand why you continue to ignore the great advice you have been given here: CONTACT THE VENDOR!!!