I too think there was some harshness toward a newb, myself being recently one.
I got one of the "newbie" kits on here, and was getting a little worried when I still didn't have it over a month later.. Now I have it and everything's great, I guess we all get a little anxious with the idea that on the internet we can buy things "instantly", so we kind of expect to be able to "download" whatever we're buying. I work on classic cars and usually I can order parts and have them in 2-3 days, so it is an adjustment. I recognize that there's the craftsman's skill involved, but it does take some getting used to.